Allie was great she got me in for my flat tire problem. Kept me updated and new tire on in just one hour. Great job.
6/27/2018
maria m. VERIFIED CUSTOMER
Jerry was super nice! Great customer service
6/27/2018
Sara D. VERIFIED CUSTOMER
He is cheerful,listens well and answers all questions patiently. Thank you
6/27/2018
Danny B. VERIFIED CUSTOMER
Michelle was an absolute pleasure to work with on our warranty repair.
6/27/2018
GAYLA V. VERIFIED CUSTOMER
Excellent customer service.
6/27/2018
Erik . VERIFIED CUSTOMER
Leslie is top notch. Best follow up I’ve ever had in any service situation.
6/27/2018
Kathleen S. VERIFIED CUSTOMER
He was at lunch at my appointment time. I wasn’t helped for about 10minutes. They said 2 hours and it was more like 2.5 and then they didn’t really look into one of the issues I told them about. Didn’t think he was very helpful in explaining what they did.
6/27/2018
Linda S. VERIFIED CUSTOMER
Good customer service
6/26/2018
Jacklynn T. VERIFIED CUSTOMER
Very personable and great attitude
6/26/2018
Tanner B. VERIFIED CUSTOMER
I scheduled an appointment and I was not given my appointment. I was not greater for more than 30 minutes and even then it took even longer for my service to begin. The over all service was bad and took way to long.
6/26/2018
Virginia E. VERIFIED CUSTOMER
Best service I have had from this dealership
6/26/2018
GABI L. VERIFIED CUSTOMER
Great service, as always. Thank you!
6/26/2018
Vione G. VERIFIED CUSTOMER
Austin was very courteous and thorough with his information. I felt confident in his care with my CRV. I was even done 15 minutes earlier than he told me I would be. I was a very happy customer. Thank you for hiring such a great employee. Vione G
6/26/2018
Cathy B. VERIFIED CUSTOMER
Very professional and very friendly. Thank you
6/26/2018
DEAN E. VERIFIED CUSTOMER
We had a front end suspicion noise that we had previously checked out serveral times at other shops and once at **** Hannah to no avail.This time Darin Kyle had me ride along with your technician Jim and he knew exactly what the problem was and took care of it. It’s nice to have good customer service and to be able to have trust that your vehicle is well taken care of.
Thank you,
Dean and Lynda Eichelberg
6/26/2018
Mitzi W. VERIFIED CUSTOMER
Kept me informed of the status of my car. Seems to look out for my best intrests.
6/25/2018
SCOTT O. VERIFIED CUSTOMER
I wasn’t particularly pleased with the lack of coordination between service and the loaner car promised, but Ciera did the best job she could do under circumstances beyond her control. I made a decision based upon information I was given prior, and had to Uber my way after a planned exchange for a loaner vehicle (of irrelevant make or model) at the service counter. Had I been told the availability of a loaner vehicle was tenuous, I’d have made other arrangements for disposition of the rest of my day. As it turned out, my appointment was less than 6 hours. Either way, I made plans that had to be subsequently adjusted in the interim, and paid extra to accommodate a scenario I was promised, specifically, would not occur.
I am increasingly disappointed in the **** Hannah experience since the purchase of this vehicle. We’re it not a Honda, my enthusiasm for Hannah is waning, dreadfully.
6/25/2018
Galilee R. VERIFIED CUSTOMER
I received excellent service from Darin and **** Hannah dealerships. I will continue to drive my vehicle 1.5 hours to get it serviced here and will make sure **** Hannah Honda is the first dealership I visit when I’m ready to get another vehicle in the future. This visit proved to me that I’m a Valued customer. Thank you