I had to come back for a second time because they didn't hook something up correctly the first time I came in. Required extra time on my part bringing it for a second time and they kept my car all day. Also asked them to look at my key fob which periodically doesn't work, which they found no problem with. The very next day I went to start muy car and it wouldn't due to it saying my key fob wasn't in car... and it was. It requires me to hit the key fob several times before it registers. How long before I'm stranded because my key fob completly quits? When I responded to text message sent by technician I received no response. I was told he didn't know how to check the messages that the system sends even though the message says you can respond to it. Was asking if they would at least wash my car for the inconvenience of having my car all day, which is something they often offer when I have my car serviced. No wash was offered or done.
6/7/2018
KASEY J. VERIFIED CUSTOMER
He did a great job letting me know what was going on. Great experience.
6/7/2018
Janet B. VERIFIED CUSTOMER
Jeff was great.
6/7/2018
BETSY M. VERIFIED CUSTOMER
Great customer service
6/7/2018
DENNIS M. VERIFIED CUSTOMER
Good operation. No comment necessary
6/7/2018
MICHELE F. VERIFIED CUSTOMER
Always fast courteous service.
6/7/2018
Rachel M. VERIFIED CUSTOMER
I could t be happier. Everyone I encountered at the service center today made me feel so relaxed after an incredibly stressful situation. Thank you all so much.
6/7/2018
Shandi H. VERIFIED CUSTOMER
Was told it would be 2 hours and they had it done in a little over an hour! Super happy!!
6/7/2018
Michael M. VERIFIED CUSTOMER
Not sure why you dont ask if i want to fix something you found that should be concidered fixing at the time. I was not informed of any problems. I had to come back and have the results explained. And very dissappointed my paperwork was marked as customer declined. I was never asked.
6/7/2018
STEVEN B. VERIFIED CUSTOMER
Awesome job!
6/7/2018
Sharon T. VERIFIED CUSTOMER
Great job by all.
6/7/2018
Judie W. VERIFIED CUSTOMER
I will be happy to discuss my dissatisfaction with whoever calls. ****-****-xxxx
6/6/2018
Nancy M. VERIFIED CUSTOMER
It was good except my car wasn’t vacuumed and washed and I understood that was included. Not a big deal but I was looking forward to that as I was going to be driving an important person in my car. Che was very thorough and great!
6/6/2018
Heidi S. VERIFIED CUSTOMER
Keri was very helpful in making sure I got my car back quickly. She was friendly and kind.
6/6/2018
Richard S. VERIFIED CUSTOMER
Professional, timely service. Treats you like family!
6/6/2018
Erica R. VERIFIED CUSTOMER
She is always awesome! Great customer service
6/6/2018
Bailey M. VERIFIED CUSTOMER
Easy dealing with this person
6/6/2018
Mark W. VERIFIED CUSTOMER
Austin was great and provided helpful and timely answers to all of my questions. Thanks, Austin!