Being a new car owner, Shawn made me feel at ease and explained everything to me regarding maintenance on the vehicle. He also assured me I could contact him at any time with any questions I may have. He even gave me perfect instructions on how to get back to I-5 going back to Portland! I feel very comfortable having Shawn as my service advisor and look forward to having my Honda Fit serviced by him and his team.
4/13/2018
Michelle S. VERIFIED CUSTOMER
Shawn was very professional, friendly, listened and answered all my questions.
Thanks Shawn!!!
4/13/2018
Eric S. VERIFIED CUSTOMER
Didn’t like the coffee
4/13/2018
Pamela H. VERIFIED CUSTOMER
Cierra Ramsey is an awesome customer service rep,she is honest and upfront thank you Cierra?
4/13/2018
PAVEL S. VERIFIED CUSTOMER
Excellent experience
4/13/2018
Joel G. VERIFIED CUSTOMER
Made appointment and phone called to work out all the fine details. The wife showed up with the car... and NO ONE KNEW JACK **** ABOUT IT. Evidently, there was a catastrophic breakdown of communication between Austin and rest of the **** Hannah dealership. This is EXACTLY why I quit bringing my car to you after purchasing it new... "lack of personalized service." This recent experience has probably made up our mind that **** Hannah is unable to meet our needs when it comes to a new vehicle.
4/12/2018
Robert G. VERIFIED CUSTOMER
Thank you very much
4/12/2018
ESTEBAN J. VERIFIED CUSTOMER
I am very satisfied the way he treated me and the he complied with the time he said it was going to take to get the service done. I feel he went the extra mile in taking care of my car. I am also very satisfied with all the info he gave me about my concerns on my car. Thank you
4/12/2018
JOHN L. VERIFIED CUSTOMER
Chuck is an accomplished representative for the service department. He is fluent in the knowledge required to answer complex questions and is so pleasant. Please reward him!
4/12/2018
MICHELE W. VERIFIED CUSTOMER
Jeff was professional and friendly.
4/12/2018
DOUGLAS M. VERIFIED CUSTOMER
Lisa was great. I appreciate her help and how understanding she was with me when I was working in the waiting room on business calls. Great visit and timely work!
Thanks,
Doug
4/12/2018
JAMIE C. VERIFIED CUSTOMER
Very professional and courteous
4/12/2018
JESSE H. VERIFIED CUSTOMER
Thanks for expediting
4/12/2018
MATTHEW C. VERIFIED CUSTOMER
Great service
4/12/2018
YULIYA V. VERIFIED CUSTOMER
Excellent service, very happy to come back to dickhanna
4/12/2018
JIM L. VERIFIED CUSTOMER
Excellent follow up. Shawn Bonebrake made sure I understood the issues and related costs.
4/12/2018
RUSSELL D. VERIFIED CUSTOMER
Excellent timely service
4/12/2018
Dana C. VERIFIED CUSTOMER
Cierra was a very nice young lady and made me feel really comfortable. She explained everything and then went over the recall that you are waiting on parts for. She answered all my concerns about moving a car seat into the affected seat. You are lucky to have such a very personable and knowledgeable employee.