I am happy with Chuck’s service although I am very unhappy with my 2016 Pilot. The issues with the car’s hands-free and navigation system cannot be “fixed” by Chuck and his team and that is not his fault.
2/1/2018
Steven M. VERIFIED CUSTOMER
I appreciated Darin planning ahead and ordering the parts that were likely needed to fix my car before I brought the car in to have the work done. While this effort was guesswork, and actually put off fixing the car for a couple more days, it was a good hedge to avoid a potential extra visit had he not preordered both parts. As it turned out, the extra parts ordered were not needed, but I appreciated the foresight regardless. I also appreciated the service loaner car at no charge while my car was fixed, as I only have one car. Thanks.
2/1/2018
Rodney P. VERIFIED CUSTOMER
Great service again as I have brought our cars in for service.
2/1/2018
Patrick H. VERIFIED CUSTOMER
I would like to thank Darin my car was in there on Tuesday for rattle they fixed one that they found the next morning I got in the car I had a nother rattle I called and got right in. No more rattle!
2/1/2018
Molly S. VERIFIED CUSTOMER
Thanks! Austin and the rest of the staff were great!
2/1/2018
Josh S. VERIFIED CUSTOMER
Very friendly and knowledgeable member of your staff. I look forward to working with him in the future next time I need service.
2/1/2018
Michael G. VERIFIED CUSTOMER
I suggested that I was completely satisfied due to the service I received from Lisa. The jury is still out on my satisfaction with the service department at **** Hannah over all. My first interaction with service was last Saturday when I called in to report my problem and was told I should bring my car in immediately. When I arrived they checked my oil and told me I needed an appointment. They very well could have told me I needed an appointment over the telephone. The individual I spoke with on the telephone seem to blissfully unaware.
2/1/2018
Alice H. VERIFIED CUSTOMER
Car done on time and washed and vacuumed, quick shuttle back to pick up my car and Rob took extra time to get my iPhone since to the car so I can use maps and hear the directions ! I’m more than happy . Thanks for the great service!
2/1/2018
Gary W. VERIFIED CUSTOMER
Always great people and service. Thank you
2/1/2018
Cheryl H. VERIFIED CUSTOMER
Completely satisfied
2/1/2018
Alec M. VERIFIED CUSTOMER
It took 2 hours from the time I was notifid that my car was finished until the shuttle arrived to pick me up.
2/1/2018
Nicholas M. VERIFIED CUSTOMER
Lisa is very knowledgeable and great to work with!
I know she will do her best to make my service and repairs convenient and effective! Thanks for providing a first class manager for me!
2/1/2018
PATRICIA I. VERIFIED CUSTOMER
Darin was great to work with and I appreciate the he spent going over the work that was done.
2/1/2018
Pan Z. VERIFIED CUSTOMER
Had an appointment and still had a 2 hour long wait for just an oil change. Could go elsewhere and have it done in less than 30 minutes. Lisa was fine, but the wait time was a little much.
2/1/2018
Alexander L. VERIFIED CUSTOMER
Sure. Please contact only through my provided email address. Thank you for your time and consideration.
1/31/2018
Tina W. VERIFIED CUSTOMER
Keri was awesome, professional and gave me a better coupon then the one I brought in!
1/31/2018
Bill W. VERIFIED CUSTOMER
Put off by "service" attitude. Good shuttle service however