I am more unhappy with fact I bought a lemon car. This the 5 th time I have had to have service due to check engine light warning. The car only has 62,000 miles and I know, as the driver of Accords for 40 years this is wrong. Service people do not listen nor care about the inconvenience this car has caused me. They pay me on the head and wish me luck. Is their someone at Honda who deals with complaints about lemon cars? Please send me the name a contact info. Thanks. John F
1/18/2018
Jon C. VERIFIED CUSTOMER
Michele was so accommodating and helpful!! I had just got off work after a 12 hour day to bring my wife’s car in for recall work. My wife had told me the day before it should only take 30 minutes, but upon arriving, Michele apologized and said there may have been a miscommunication because it could be as long as 90 minutes (too long for me—I needed to get home to sleep). Michele was quick to take control of the situation and see if she could get things sped up for me. After a brief chat, she hustled back to my car and asked if 45 minutes would be acceptable (which it was). I was in and out in less than an hour as promised. Thanks again, Michele! A+++ customer service, very thankful to have you as my advisor this morning.
1/18/2018
Susan H. VERIFIED CUSTOMER
Chuck did a great job!!
1/18/2018
John D. VERIFIED CUSTOMER
Austin did a fine job
1/17/2018
Gloria G. VERIFIED CUSTOMER
Our service advisor Che was very helpful.
1/17/2018
Sigrine V. VERIFIED CUSTOMER
The best. Great service. Will always come back. Call me for a follow up.
Doug
****-****-xxxx
1/17/2018
Mark H. VERIFIED CUSTOMER
We had a appointment and received many text and email reminders about the appointment time. However when we arrived we needed to wait 30 minutes just to check in. Why send us so many reminders to be on time when your team is not.
1/17/2018
Shawn M. VERIFIED CUSTOMER
Chuck was so polite and helpful. Great job
1/17/2018
Richard S. VERIFIED CUSTOMER
Austin is excellent
1/17/2018
Tiffany C. VERIFIED CUSTOMER
Cierra is awesome And so is everyone at hannah Honda
1/17/2018
Ashley H. VERIFIED CUSTOMER
She’s be best employee you guys have in your service drive. Excellent service and out standing customer service. Thank you Cierra!!
1/17/2018
Nick B. VERIFIED CUSTOMER
The staff was quite pleasant. My mechanic was a stud. Thanks for the great experience.
1/17/2018
Michael B. VERIFIED CUSTOMER
He did the job in a timely manner and clean the car for a while afterwards
1/17/2018
Michael S. VERIFIED CUSTOMER
Chuck was great. Very nice and knowledgeable
1/16/2018
Richard E. VERIFIED CUSTOMER
Great friendly service. Convenient van shuttle!
1/16/2018
Lashonta G. VERIFIED CUSTOMER
Great service!
1/16/2018
Tyler G. VERIFIED CUSTOMER
Che was courteous and professional. His assistance was well appreciated. I am very satisfied with my entire experience with Che and **** Hannah Honda.