Che was very helpful and courteous. A real pleasure to work with. excellent customer service!
12/22/2017
Margret C. VERIFIED CUSTOMER
I’m really not happy that I spent over $100 to be told that they don’t know what’s going on with my car.
12/22/2017
Elizabeth W. VERIFIED CUSTOMER
Che listened to me when I described the issues I was having with my Honda CR-V (the back hatch wouldn't open in cold weather). He went above and beyond in helping me. He ordered the parts that might be needed ahead of me dropping off the vehicle. He set up an evening drop off (so that my vehicle would be cold in the morning for inspection) and a great loaner car for the time needed to work on my car. He called me promptly the next morning to let me know they were replacing the faulty part (which he had ordered ahead of time!) and that my car would be ready by 1 PM. Less than 24 hours since I stopped it off! Picking up my now fixed vehicle was super-quick, and the charges for the fix extremely reasonable.
I am extremely happy with how Che helped me with fixing my Honda.
12/22/2017
Richard F. VERIFIED CUSTOMER
I was disappointed that I didn't get the typical car wash and vacuum that is usually included in the service especially in light that it took longer to service and that I was there well before my scheduled appointment time. Rich Franklin
12/22/2017
Mary Beth. VERIFIED CUSTOMER
Appreciate that they worked us into a busy schedule as we had an emergency repair. Thank you!
12/22/2017
Lynn M. VERIFIED CUSTOMER
Michele was so great! She knew I was having a surgery the next day, so she made every effort to get the car back to me that same day. It made the surgery day so much smoother!! Thanks again to Michele!!!
12/22/2017
Virginia S. VERIFIED CUSTOMER
The work was Completed quicker than I anticipated and Lisa was good to keep me posted.
12/22/2017
Galina R. VERIFIED CUSTOMER
Daryn was kind and professional :)
12/22/2017
Alaina Q. VERIFIED CUSTOMER
He was absolutely amazing, I was in a hurry to see family and he made everything super easy and fast for me. Definitely going to be seeing him whenever I need help at the Honda service center!
12/22/2017
Dennis P. VERIFIED CUSTOMER
There was a promise to wash the car after the service.... not done. Also the communication with Lisa wasn't functioning.
12/22/2017
Robert S. VERIFIED CUSTOMER
Michelle is my favorite service advisor. She handles everything in a professional manner and makes me feel like a valued customer.
12/21/2017
Ellen D. VERIFIED CUSTOMER
Chuck was smiling, pleasant, good at explanations, answered all questions. Would be glad to work with him again.
12/21/2017
Donald T. VERIFIED CUSTOMER
Very satisfied
12/21/2017
Merrill C. VERIFIED CUSTOMER
Michele is a super customer relations expert. Her knowledge of the Honda product line is top notch. She always makes sure the work is properly conducted and documented.
12/21/2017
Steven S. VERIFIED CUSTOMER
Recall on airbag was serviced faster than I expected!
12/21/2017
Richard V. VERIFIED CUSTOMER
Darin Kyle was great and was very satisfied with everything. Thank you
12/21/2017
Lynda W. VERIFIED CUSTOMER
A little long to wash the car, but I understand it’s done by hand. Thanks