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Real Reviews from VERIFIED CUSTOMERS
JOHN G. VERIFIED CUSTOMER
Service good (Rob did very well) but the texts are VERY annoying.
11/29/2017
Kate S. VERIFIED CUSTOMER
Very comfortable environment where I could sit and do my work while waiting. I appreciated the snacks and tea.
11/29/2017
HAMID H. VERIFIED CUSTOMER
She was very professional and helped me with all available options. She was not overselling yet provided me a great service.
11/29/2017
Warren P. VERIFIED CUSTOMER
Fast, friendly and professional service! Thank you!
11/29/2017
James N. VERIFIED CUSTOMER
Thank you
11/29/2017
Lee M. VERIFIED CUSTOMER
Great service! Thank you
11/29/2017
KEVIN W. VERIFIED CUSTOMER
Nic Rodio was a fantastic individual to work with.
11/29/2017
Eileen G. VERIFIED CUSTOMER
Very thorough. Everything on my list was addressed and resolved successfully. Thank you.
11/27/2017
Elizabeth A. VERIFIED CUSTOMER
Chuck did a great job of keeping me informed. He did a great job of making sure a my questions were answered. I appreciated his great customer service
11/27/2017
Nehemias G. VERIFIED CUSTOMER
Good experience overall. Pleasantly surprised my headlights were installed for free despite not purchasing them at the dealership. Everything was smooth. Thank you.
11/26/2017
Harmony L. VERIFIED CUSTOMER
Lisa was great! Very personalized service and great communication! Thank you
11/26/2017
Arnel M. VERIFIED CUSTOMER
Michele did an oustanding job! She has a great attitude and excellent customer service skills!
11/26/2017
Laura H. VERIFIED CUSTOMER
Michelle was very, very nice. I just don't understand how the service center drops it's standard by not offering the free car wash with service. The reason I was given was that it was because of the Black Friday detail offer. Just sad...
11/26/2017
Ashley H. VERIFIED CUSTOMER
She has amazing customer service!! She’s the best service advisor there.
11/26/2017
Jeffery S. VERIFIED CUSTOMER
Very fast service and Chuck was very personable. The $10 oil change/tire rotation was also awesome!
11/26/2017
Nathaniel F. VERIFIED CUSTOMER
Michelle was great but your service was not very good I was told my tires were rotated and I had to come back after going across the street and getting my car washed to get my tires rotated
11/26/2017
Sheri E. VERIFIED CUSTOMER
I added on detail cleaning. I was initially scheduled for oil change, rear diff fluid change and normal free inspection, tire rotation. I was told it would take up to 3 hours. I didn’t leave until 4 pm. I checked in at 9 am. The detailing was not great, in fact the only difference I could see between that and the free wash I get with oil change anyway was that they waxed my seats and floor mats, and cleaned out my berry messy console. 7 hours was so disappointing that I’m sorry I had anything done. Granted, this was a “Black Friday Special” but had I known my entire day off would be spent in your waiting area I would have declined and paid full price for the oil change and fluid change at another time. I work hard, usually 4 to 5 twelve hour shifts a week. Time is EXTREMELY valuable to me. Not to mention- again- the detail cleaning was absolutely not worth $50. I am normally very satisfied with **** Hannah, but this was a huge disappointment.
11/26/2017
Dorinda M. VERIFIED CUSTOMER
Chuck did a fantastic job!
11/26/2017
Darcy H. VERIFIED CUSTOMER
My car was finished ahead of schedule. The price was great!
11/26/2017
JOHN H. VERIFIED CUSTOMER
If I could give a one word response then my service today it would be “awesome “. I didn’t know getting an oils change could be that good.
11/26/2017