I was told I wouldn’t need to be taken to the Mall because the Oil Change people were slow when I got there. I said so this is not going to be a 1 1/2 hour to 2 hour wait? He said no. I then said, “so you think I should wait at the dealer?” He said, “yes”. Well it took 2 hours. Also, I have an issue with him going over my paperwork. He discounted a Failed - Critical Concerns as something I can do it within the next year. I had to ask him to go ask the service person for clarification. I do not want to get him in trouble. This was my first experience with your dealership since I just moved to Vancouver.
10/16/2019
MIKE M. VERIFIED CUSTOMER
My car seems to have more power,and the brakes work better, and I have heat without even turning it on great job and a special thank you to Jeffery Munson for being so helpful and responding promptly.
10/16/2019
DANA C. VERIFIED CUSTOMER
Excellent service from Chuck. Ty
10/16/2019
Miguel G. VERIFIED CUSTOMER
Our car was taken in for a recall on the passenger airbag around 10:00am and was allowed to be taken out around 1 pm. The car was given back without the the passenger dashboard completely clicked is so it was loose and could even be lifted from the bottom up. We had to bring it back later to be fixed because at the time we had taken it we did not notice. Thankfully it was fixed when we made it back to the service area. Not completely satisfactory but the car was fixed so everything is fine and it was no big deal! We were still happy she fixed our passenger airbag for safe driving.
10/16/2019
Robert S. VERIFIED CUSTOMER
Shawn was personable, professional, and answered all my questions.
10/16/2019
RANDALL S. VERIFIED CUSTOMER
Thank you.
10/16/2019
Joanne L. VERIFIED CUSTOMER
Alley was very genuine and effecient
10/16/2019
Jeff D. VERIFIED CUSTOMER
I was very frustrated seeing the final bill after going in for a regular oil change. My wife dropped off the vehicle and we ended up with a $230. I was not contacted for these extra services and thought recommendations would have been more appropriate.
10/16/2019
Talea W. VERIFIED CUSTOMER
Jeff was prompt in assisting me, thorough in his details and explanations of the service being done and the charges for each. Very professional and personable.
10/16/2019
CONNIE J. VERIFIED CUSTOMER
Michelle was very professional, while also being friendly.
10/16/2019
Michael S. VERIFIED CUSTOMER
Went great, thx
10/16/2019
Brania M. VERIFIED CUSTOMER
Did a Great job thank you
10/16/2019
Mary K. VERIFIED CUSTOMER
40 years of quality service from Hannah Motors.
10/16/2019
Jim S. VERIFIED CUSTOMER
Shawn was great.
10/16/2019
Dina S. VERIFIED CUSTOMER
Hannah did a great job.
10/16/2019
Renee H. VERIFIED CUSTOMER
Thanks great service
10/16/2019
Carolyn B. VERIFIED CUSTOMER
Great service!
10/16/2019
Samantha J. VERIFIED CUSTOMER
Chuck is my favorite advisor. He’s always smiling and keeps me updated on the work being completed.
10/16/2019
Fidel Z. VERIFIED CUSTOMER
Your personal is great, they let me use their lyft, was awsome, the only thing that i didnt like was that i wanted to have the transmission fluids replaced and no body told me they couldnt do it until i pick up the car,Nissan **** hannah in portland told me you guys could have it done and made the appoitment with Honda **** hannah...i just waisted about 3 to 4 hrs on only oil change, my car its due for the transmission maintenence, just disaponted that no one told me from the begining that you guys were not able to complete the transmission maintenence, other than that like i said..i love taking my car to **** hannah..