Chuck was great!!! Very helpful!! We live Shawn also!!
9/28/2019
Cindy L. VERIFIED CUSTOMER
Chuck was very helpful and friendly. He kept us updated on a regular basis on the progress of our vehicle. He was very kind and courteous. He is very good at dealing with customer service issues. He's warm and compassionate while still maintaining his professionalism. He seems to really enjoy his job. He is a real asset to your team! Thanks Chuck!
9/28/2019
DAVID R. VERIFIED CUSTOMER
Jeff is great
9/28/2019
Eric S. VERIFIED CUSTOMER
I’m a little tired of the major upselling that you guys do. I realize it’s a major part of your profit but it’s not ethical to tell customers they need something when it not true. On two separate occasions we were told we needed new tires. False both times. This most recent occasion I was told that our tires had uneven wear with some cupping and needed to be replaced and aligned.. Said it would not be good to go into the winter with them like that. I declined and went straight to my tire supplier. They laughed. Wear is not uneven and alignment is fine. (Maybe some very MINOR cupping) Tires have 50% tread left on them. Really guys? I always take your recommendations with a grain of salt but I do think about the people that don’t know any better. Just a thought...
9/28/2019
Charyle F. VERIFIED CUSTOMER
Good job friendly people
9/28/2019
Hosea P. VERIFIED CUSTOMER
Give Jerry a pay raise because he’s extremely professional and should be rewarded for his service to your company!
9/28/2019
Carson W. VERIFIED CUSTOMER
They literally gave up on my car.
9/28/2019
Christa N. VERIFIED CUSTOMER
Great experience from beginning to end. Thank you!
9/28/2019
Anne C. VERIFIED CUSTOMER
Hannah was the best. First time I’ve ever had a female service person and she was terrific! Really listened, went above and beyond to make sure Ivunderstood washstand was going on. My first time at your dealership since I moved here from California . I’m grateful to have found such a lovely person to work with for my car! Thank you Hannah from **** Hannah Honda!
9/28/2019
SAMUEL T. VERIFIED CUSTOMER
Over two hours for "EXPRESS" oil change
9/28/2019
LINDA H. VERIFIED CUSTOMER
I was very pleased with the service experience.
9/28/2019
Heidi A. VERIFIED CUSTOMER
Chuck Ansted was friendly, helpful, and communicative. His time estimate of the repair was accurate allowing me to plan my afternoon with ease.
9/28/2019
John A. VERIFIED CUSTOMER
Good service
9/28/2019
Shauna B. VERIFIED CUSTOMER
Allie was amazing to work with! She consistently updated us regarding the status of our Odyssey. We felt that she was very thorough and did an amazing job advocating for us to receive the best service possible. I would highly recommend anyone to entrust their vehicle to Allie for support!!!
9/28/2019
Kim K. VERIFIED CUSTOMER
Thank you
9/28/2019
Adnan H. VERIFIED CUSTOMER
From reception to receiving my car,
I give your team 5 C's stars for:
1- Classy service
2- Clarification
3- Cartention
4- Caring
5- Courtesy.
Thank you All
Adnan.
9/27/2019
Keith B. VERIFIED CUSTOMER
I always have had a great service experience!
9/27/2019
Ron B. VERIFIED CUSTOMER
Faster this time and someone explained why this is my 4th airbag