The concern about the van was given prior resolution. Thank you for a great service!.
9/27/2019
Patricia C. VERIFIED CUSTOMER
Tiffany was very helpful to me and explained everything done to the car in easy to understand manner. Thank you, Tiffany! ????
9/27/2019
MARY E. VERIFIED CUSTOMER
Do not send me a survey.
9/27/2019
Bradley B. VERIFIED CUSTOMER
The Honda service was top notch.
My car was sent out a second time for interior detailing, while they did a lovely job shampooing my cargo area they forgot to get the popcorn out of the console hinge area even though it was listed on the work order.
9/27/2019
BRADLEY B. VERIFIED CUSTOMER
Jerry did a fantastic job keeping me updated on my cars status. I appreciate his courtesy, care and knowledge of the issues.
I also had my car sent out for interior and exterior detailing. They did not pay as much attention to detail as I would have liked.
9/27/2019
THERESE H. VERIFIED CUSTOMER
Service good circumstances were not
9/27/2019
Tk K. VERIFIED CUSTOMER
Jerry is great and helpful.
9/27/2019
Edward H. VERIFIED CUSTOMER
Phenomenal first experience with your guys. Thank you so much!
9/27/2019
Richard D. VERIFIED CUSTOMER
We had previously worked with Shawn and developed a great report with him.
Requested him again for today’s service.
Shawn gets a 10!
9/27/2019
Donald J. VERIFIED CUSTOMER
Allie was very helpful and kept me up to date on my vehicle.
9/27/2019
Richard C. VERIFIED CUSTOMER
She was awesome and explained everything to me very clearly.
9/27/2019
Lynelle H. VERIFIED CUSTOMER
All I can say,he is awesome to work with. I appreciated that he kept in contact through day to let me know status of car and to ask if I had any concerns.I've never had that level of attention .Again much appreciated.
9/27/2019
Dale P. VERIFIED CUSTOMER
Michele is fabulous. Her communication & follow through are to be commended.
9/27/2019
Terrill C. VERIFIED CUSTOMER
Che Haluapo makes our service experience at Honda truly enjoyable! He is the best!
9/27/2019
LARRY W. VERIFIED CUSTOMER
Service person listened to my problem and duplicated it. Quickly wrote up a work ord. Anticipating the need, the team had the parts needed ready, replaced and tested within minutes. I was on my way without leaving my car. Great job and teamwork. Thanks
9/26/2019
Kathryn A. VERIFIED CUSTOMER
The problem Persists.
9/26/2019
Danielle B. VERIFIED CUSTOMER
The oil change was ok, as usual.
But I worry about a signal on my dashboard that had been checked but no cause was found so, there is no solution for that ; what matters is : me, paying $140 so Honda can say (for the third time) “we didn’t find any thing wrong, maybe bad gas, maybe, we are not sure...”
9/26/2019
Alan D. VERIFIED CUSTOMER
Kudos to service advisor Jerry Reynolds for the friendly customer service and job well done to the service repair team!!????????????
9/26/2019
SARA B. VERIFIED CUSTOMER
I didn't even have an appointment today. Austin got me in for an oil change, brakes and rotors and replaced my failing battery. It took 2 hours. This is excellent service.
9/26/2019
Michelle R. VERIFIED CUSTOMER
The price I was quoted wasn't the grand total, including tax. So I was very surprised when I came in to pay because the cost wasn't the amount I was expecting to pay and thought I had authorized. When the total is almost $100 more than expected, that's significant.