The parts people should not tell the customer how long a job takes.
9/20/2019
Kimberly A. VERIFIED CUSTOMER
Jerry was super friendly and great at explaining the issues with my car.
9/20/2019
Colleen W. VERIFIED CUSTOMER
I appreciated Jerry’s cheerful attitude and no pressure presentation of additional service I need.
9/20/2019
Bruce C. VERIFIED CUSTOMER
Shawn check me in and got the truck in early.
9/20/2019
Gary S. VERIFIED CUSTOMER
Very nice, and profetional
Great customer service!
9/20/2019
Vidal P. VERIFIED CUSTOMER
LOL
9/20/2019
LYUBOV L. VERIFIED CUSTOMER
I was very unhappy with the way chuck was handling my issues with my car, he spoke to me like a robot. I caught him in a few lies so it made me extremely worrysome and made me feel very uncomfortable to deal with him, because I worried about what else he was being untruthful with me about. he left for a week on a vacation and didn’t even tell me until a lady by the name of Natalie took over, contacted me and I really liked and appreciated Natalie helping me out, she was extremely helpful and honest and I felt more at ease and comfortable with her. Thank you Natalie
9/20/2019
Donna S. VERIFIED CUSTOMER
Thank you for always helping me with my CRV.
9/20/2019
Cathy C. VERIFIED CUSTOMER
Thorough efficient clear fixed great service thank you!
9/20/2019
Larry J. VERIFIED CUSTOMER
Great communication and a very personable representative.
9/20/2019
Emily O. VERIFIED CUSTOMER
I spent 160 dollars to be told my car is fine, just to diagnose it, although it’s still running like **** and I feel on the verge of breaking down every time I drive. So I am off to a local mechanic now. Thanks anyway!
9/19/2019
Brian O. VERIFIED CUSTOMER
Best service manager ever. Very professional. Unusually nice. Very helpful
9/19/2019
Nora G. VERIFIED CUSTOMER
They where professional
9/19/2019
Chris S. VERIFIED CUSTOMER
Jeff was super helpful! Thanks
9/19/2019
Mary S. VERIFIED CUSTOMER
Cierra answered all of my questions. I was treated with respect and friendliness from everyone I encountered at **** Hannah today.
9/19/2019
Ashton T. VERIFIED CUSTOMER
Overall great customer service and communication
9/19/2019
Phay N. VERIFIED CUSTOMER
Great service
9/19/2019
TERRY M. VERIFIED CUSTOMER
What s great guy!
9/19/2019
Pamela L. VERIFIED CUSTOMER
Shawn is awesome!
9/19/2019
Rob T. VERIFIED CUSTOMER
I’m giving my satisfaction of my visit to Honda for a recent express service a no because this was our second time to try to get the car in for an express service. The first time they said it would take three hours to get it done so we declined. This time the service was to take an hour and a half and we’re coming up on two hours before I got with a service manager to get an up date. The service manager had them finish up the service and we were not charged, which I appreciate. Express service need some fixing. Tyler was ver professional and answered all our questions. On a sidenote the gearshift on our CRV fell apart while my wife was out with it which we found out was part of a recall. My wife drove the car straight to Honda and she was help by Chuck Ansted who was a huge help to her and immediately fixed the problem getting her back on the road! Thank you so very much for a great response in attending to very need so quickly!