I don't understand why I had an appointment for 9:20am, got there at 9:12am and had to wait before they serviced my vehicle. It took over 2 hours to have an oil & filter change and tire rotated.
9/19/2019
MARILEE R. VERIFIED CUSTOMER
I was there in the Spring for the same thing, airbag recall/replace. The service tech that helped me then was so thorough and personable. This time the service tech barely said anything to me. When I picked the car up, after signing & initialing a couple of things, he handed me papers and left. No explanation of the suggested services listed like before, no nothing. Maybe he was having a bad day, but seriously, my experiences at your service center have been like night & day!
9/19/2019
Loralynn L. VERIFIED CUSTOMER
Service took longer than estimated. When I texted a message to the number I never received a response. As I was driving off the tire warning light came on and I had to drive back to have it cleared.
9/19/2019
Karen H. VERIFIED CUSTOMER
Leslie was amazing and very patient. She helped me choose just the right tinting. LOVE the outcome! Well done, **** Hannah, well done...
9/19/2019
Erik P. VERIFIED CUSTOMER
Very attentive. Really enjoyed her sense of humor
9/19/2019
Rachel T. VERIFIED CUSTOMER
Shawn was incredibly efficient, helpful, forthright and friendly. Greatly appreciated him!
9/18/2019
Richard V. VERIFIED CUSTOMER
Cierra took ownership of our car not getting serviced at the schedule appointment time and then stayed in touch with me each day until the car was ready.
9/18/2019
Daniel C. VERIFIED CUSTOMER
Austin did an excellent job of keeping me informed and making sure I understood the services being provided.
9/18/2019
Phuong L. VERIFIED CUSTOMER
She is awesome!
9/18/2019
Danielle B. VERIFIED CUSTOMER
The young lady that welcomes me understood my fears and was very concerned. I truly appreciate that.
9/18/2019
Anthony C. VERIFIED CUSTOMER
Amazing service. Fast, friendly, and knowledgeable. I’d recommend to anyone that asks!
9/18/2019
Barbara W. VERIFIED CUSTOMER
She was very knowledgeable and helpful, and was genuinely interested in hearing my concerns. Great Technician!
9/18/2019
JULIA G. VERIFIED CUSTOMER
Austin was great help, and took good care of me and my car. Would always request him if possible.
9/18/2019
Gail C. VERIFIED CUSTOMER
My original service pro came to the waiting area for an update and I had as told” I’ll be back in a minute with your paperwork and schedule next appointment. I waited at least 10-15 more in waiting are, received a phone call on my cell that my car was ready. Different Service Pro who was not aware that I was as in a he waiting area.”, didn’t know that I needed next appointment or my service record was stamped that was right on my front seat. Apparently my original Pro went to lunch but didn’t inform her replacement of my being on site or that I needed an another appointment. He didn’t know what kind of Honda that I had. Total disconnect between these two. Service on my Honda was fine, but the 2nd customer service pro was not good
9/18/2019
Harris B. VERIFIED CUSTOMER
Excellent service!
9/18/2019
ALLAN A. VERIFIED CUSTOMER
On time, on estimate (actually saved), professional service from drop off to pickup.
9/18/2019
Timofey K. VERIFIED CUSTOMER
I was disrespected and not listened to. Completely not satisfied with this experience.