Rachelle was great and made sure that I was out in time for another appointment. She kept me informed and explained things thoroughly.
8/18/2019
David C. VERIFIED CUSTOMER
Shawn was fantastic. I called him after my car turned off while driving down the road multiple times. He informed me that there were no quick fixes he’d recommend and that I should consider getting a tow truck to a mechanic. I then called the tow company and called Shawn back who said he’s receive the car and text me when it got there as I needed to work at that time. Then he laid out his plan for finding the issue and assessing it. He gave me a realistic time frame and warmed me that he was off the next day but would pass-off all the work to his partner clearly.
He was fantastic and his communication was greatly appreciated. If I come back Shawn is always the guy (or type of guy) I want to work with. Please give him my high regards and let him know his work and communication were greatly appreciated.
Thank you,
David
8/18/2019
Bobbi N. VERIFIED CUSTOMER
Tyler was great! Very helpful and nice.
8/18/2019
Nicole F. VERIFIED CUSTOMER
Cierra realized that I had my son with me who is 4 and got me in and out of the dealership within an hour. Really appreciate that she recognized this.
8/18/2019
Murilo J. VERIFIED CUSTOMER
Great customer service! Thanks!
8/18/2019
Donielle T. VERIFIED CUSTOMER
She was amazing and very helpful.
8/18/2019
James M. VERIFIED CUSTOMER
Tyler always takes care of my needs when I bring my vehicles in for service
8/18/2019
Marguerite R. VERIFIED CUSTOMER
He went above and beyond for me today. I had an emergency with my car and he and his team did an amazing job
8/18/2019
Vicki V. VERIFIED CUSTOMER
Cierra was friendly, informative and efficient.
8/18/2019
PAUL L. VERIFIED CUSTOMER
It was suggested on check in that a car wash certificate would be provided. I had left before realizing it was not given to me. Not to worry as this did not detract from overall experience.
8/18/2019
Krints L. VERIFIED CUSTOMER
Great job
8/18/2019
Lawrence C. VERIFIED CUSTOMER
Leslie was very pleasant and thorough. A job well done.
8/18/2019
BONNIE J. VERIFIED CUSTOMER
The horn started blaring on its own and I gad to come back to get it fixed right awsy
8/18/2019
Julie K. VERIFIED CUSTOMER
The guy was cold and unfriendly.
8/18/2019
Mary R. VERIFIED CUSTOMER
Leslie was very helpful!! I will seek her assistance at my next service!!!
8/18/2019
Krista R. VERIFIED CUSTOMER
Che was very friendly and helpful
8/17/2019
Caitlin K. VERIFIED CUSTOMER
Jeff was friendly and helpful
8/17/2019
Matt D. VERIFIED CUSTOMER
Ray was super friendly and helpful! I also appreciated that service took even less time than I was quoted.
8/17/2019
Judith L. VERIFIED CUSTOMER
Apparently on previous visits I was not informed about necessary services that were missed. I was shocked because I asked severak times the first two years why there wasn't a recommended mileage I could use for anticipating service-- I was told it will show on the dashboard when and what is needed.
And your Lyft service is not as good as the shuttle was.
8/17/2019
LORI M. VERIFIED CUSTOMER
Cierra was fantastic. I will ask for her in the future.