I found Ms. Puryear to be very polite and professional.
8/1/2019
LAKE J. VERIFIED CUSTOMER
Che was great. Thx!
8/1/2019
DAVID S. VERIFIED CUSTOMER
She gave me specialized treatment. She time to make sure my concerns were met in a very professional and delightful manner. She had a nice professional and Customer Service smile.
She also made sure that I was set for the $10 of service for a Test Drive during my next visit.
8/1/2019
BRIAN F. VERIFIED CUSTOMER
Excellent professional efficient staff & service. My only concern centers on your TV broadcasting Fox news & ability to no be subjected to this channel. Does **** Hanna Honda support this agenda?
8/1/2019
Maria P. VERIFIED CUSTOMER
Recall service work: The ball was dropped TWICE. The first time I brought my car in for recall repair AFTER I was told the parts had arrived. Two hours later I get a call telling me the box was missing two components. I picked up my car and returned a week later after the service department called to tell me the subject parts were in. I made the second trip only to be told the parts had not been received. Ultimately parts were obtained from another dealership. This delay caused me to be late for an arriving PDX passenger. Very frustrating.
8/1/2019
Tony F. VERIFIED CUSTOMER
Austin was genuinely friendly. He is not distracted by how he is graded. He is one of your best.
8/1/2019
Derell C. VERIFIED CUSTOMER
Austin is great to work with
7/31/2019
Roger R. VERIFIED CUSTOMER
Always can help on the help that Rachelle gives to her customers
7/31/2019
Jim C. VERIFIED CUSTOMER
We have worked with Che before and every time he exceeds what we would hope for. He keeps us informed, is courteous and friendly.
7/31/2019
Jodee E. VERIFIED CUSTOMER
Che Haluapo was a joy to work with. He Answered all my questions and was very informative about what I could expect. Thanks for the awesome job Che!
7/31/2019
Joseph A. VERIFIED CUSTOMER
Austin did an awesome job taking care of me and my concerns with my car. He made sure everything was properly fixed with my car. Had a stress free easy experience. ????
7/31/2019
Elizabeth T. VERIFIED CUSTOMER
I really loved how Honda helped instal the airbag inflators and change the back piece of my key. Really good job!
7/31/2019
STEVEN D. VERIFIED CUSTOMER
Very happy with Leslie’s service.
7/31/2019
Jeanine M. VERIFIED CUSTOMER
I truly appreciate the customer service from Vancouver Honda
7/31/2019
Eeva-Leena Z. VERIFIED CUSTOMER
Austin was nice and and great to work with. The Honda service fees are just way over priced.
7/31/2019
Tanya L. VERIFIED CUSTOMER
The service to my car was great. Leslie did not check me in because she was busy so someone else did. When I picked my car up Leslie was short tempered because she got stuck in morning traffic and apparently a bad morning. Dealing with her first thing in the morning wasn’t pleasant and for future services will request to be helped by someone else.
7/31/2019
Jordan S. VERIFIED CUSTOMER
There was an extra charge compared to the last time I had this service done. Additionally, I saw several things that were called out as needing to be done I was not contracted about and so they were not done.
7/31/2019
Charisse E. VERIFIED CUSTOMER
Les does an excellent job of representing your company. She is professional and really listened to my concerns and ensured that they were addressed. It would be wonderful to have that kind of experience with a service department everytime!
Charisse