Austin was phenomenal from the moment I can in. His service in general is the best I’ve had, and this my third Honda. He also helped out with extra issues and went above and beyond. I will come back because of his wonderful service as well as being personable. I hope this represents how beyond happy I am with my experience, I wish I had more experiences like this with everything else. Thank you and thank Austin
7/12/2019
JOHN W. VERIFIED CUSTOMER
Thx for your great work!!!
7/12/2019
Janel G. VERIFIED CUSTOMER
I was told that I would have a loaner car when I scheduled the appointment. I asked several times and was assured that I would have one so I could return to work. I was told if there was any problem with a loaner car I would receive a call prior to the appointment. This never happened and there was not a loaner car available. VERY FRUSTRATING!! I am driving to Seattle and needed the service completed today. The gentleman helping me was nice and was able to expedite my service, I was thankful for that but your phone staff needs better training. This should not happen!
7/12/2019
Gene C. VERIFIED CUSTOMER
Job well done, thank you! The cost was a budget buster. Really, $58 for a headlight bulb?
7/12/2019
Sara E. VERIFIED CUSTOMER
Thx!
7/12/2019
TERESA F. VERIFIED CUSTOMER
I loved the girl that helped me! She was super nice! Thank you!
7/12/2019
Lynnette D. VERIFIED CUSTOMER
Nice guy!
7/12/2019
Ophelia P. VERIFIED CUSTOMER
Cierra was a pleasure to work with. Answered all my questions and was very reassuring.
7/12/2019
Judy S. VERIFIED CUSTOMER
All I can say is, WOW! Leslie and everyone exceeded my expectations in every way. I hope I can ask for Leslie on future service visits.
7/12/2019
Scott B. VERIFIED CUSTOMER
Completely satisfied with the work
7/12/2019
Micheal S. VERIFIED CUSTOMER
Was helped fast and was notified with all steps of the warranty work. That’s why I always go to you guys.
7/12/2019
Pamela C. VERIFIED CUSTOMER
Was very satified thanks
7/12/2019
WENDY P. VERIFIED CUSTOMER
Che was was very friendly and extremely helpful taking care of every concern we had.
7/12/2019
Marilyn S. VERIFIED CUSTOMER
My service manager was great about keeping me informed. He gave me information that will assist in making plans in the near future. I appreciated our interactions. He was professional, courteous and friendly. A job well done. . .thank you kindly.
7/12/2019
Jerry S. VERIFIED CUSTOMER
Honoring a discount coupon because an old man forgot to bring to the appointment was very nice.
7/11/2019
Aldrich R. VERIFIED CUSTOMER
He’s great
7/11/2019
REBECCA G. VERIFIED CUSTOMER
My left headlight doesn't work after restoration. It had previously and the bulb was just changed a couple month's ago.
7/11/2019
Susan P. VERIFIED CUSTOMER
Austin took that extra mile to make sure my car was done correctly. Had to leave my car over night, Austin kept me updated on the progress of my car.
7/11/2019
Lynda H. VERIFIED CUSTOMER
Finally! The service that I’ve been wanting for a long time. The past two service appointments I’ve had were nightmarish to say the least. Allie was a breath of fresh air— super friendly and attentive. Most of all, I got that elusive car wash albeit in the form of a gift card but heck, I’ll take it.
7/11/2019
CHARLES A. VERIFIED CUSTOMER
Thank you for asking about the service. Chuck and the team did an excellent job.
I am pleased with your Express Service department. They did a great job and the the price was good for high quality service. I am very happy that Chuck’s time estimate was very accurate and the job was finished before the scheduled time. I was pleased with Chuck’s guidance on what service needed to be performed and which should wait for the factory scheduled interval.