Didn't fix the problem the first time ended up costing us double. We are not happy customers
7/10/2019
Tracie M. VERIFIED CUSTOMER
Shawn did a great job representing **** Hannah
Honda . He was quick to greet me and informative
On additional services available without being
Pushy. I hate establishments that try to up-sell
Everything, wether needed or not.
Also...when I was paying Shawn, a service tech
Pulled a car so close to mine outside that I could barely
Open my door to get in let alone pull out safely.
Shawn came out and pulled my van out of the spot
For me. The service person nearly hit my van, but Shawn made
Wowed me by taking charge and fixing it for me.
7/10/2019
Mary A. VERIFIED CUSTOMER
Courteous and friendly service. Thank you
7/10/2019
Merrill G. VERIFIED CUSTOMER
Super service, appreciate Michele’s knowledge, ability to explain what work needs to be done. Her experience is a large factor in why I am a **** Hanna customer.
7/10/2019
Joe S. VERIFIED CUSTOMER
Didn’t try to sell us anything we didn’t need. We trust
**** Hanna. Our service manager, Michele, is second to none. We got our vehicle back in two hours as promised .
7/10/2019
Jessica N. VERIFIED CUSTOMER
Great service
7/10/2019
Kirse M. VERIFIED CUSTOMER
I brought my car back after taking it in about 10 days ago. It had a new problem which I suspect was possibly caused by the service that I did earlier. They insisted it was not, but took way too long to identify the problem and charged me a ton of money for labor. I would have felt better about the visit had it been done more quickly and not cost as much. It is the third time in a row that I have visited this service center and left feeling somewhat exploited. We are currently debating about whether we will continue to bring our two Hondas to this establishment. Both of which were also purchased there.
7/10/2019
Deanna M. VERIFIED CUSTOMER
She was great! Immediately assessed everything needed and even helped clarify the price differences between a coupon online and what was actually being offered. Really appreciated her diligence
7/10/2019
Teryl B. VERIFIED CUSTOMER
Chuck was professional and attentive. Thank you.
7/10/2019
PHILIP B. VERIFIED CUSTOMER
Michelle explains things very well and anticipates our needs.
7/9/2019
William Z. VERIFIED CUSTOMER
Thanks for the great service!
7/9/2019
ERIK P. VERIFIED CUSTOMER
Allie is excellent!
7/9/2019
Sharon K. VERIFIED CUSTOMER
Che is the only service manager we want to work with because he is a true professional. He answers our questions in ways we can understand, he is through, and reviews the overall autos status at each service appointment. He bas worked with us has worked with us for many years on the 2002 Honda van and our 2 newer cars. He gives his honest opinion about repairs and helped us retire a Subaru that was not worth repairing.
7/9/2019
Quan L. VERIFIED CUSTOMER
Promote Michele Archuleta already
7/9/2019
Honore A. VERIFIED CUSTOMER
Allie Brewer was my service assistant and she did a wonderful job helping me on my most recent visit. She was completely attentive from start-to-finish and took the extra time to ask questions and fully understand the issues with my vehicle. This is not the experience I’ve had with every employee at **** Hannah. Allie stands out as an exceptional employee and her service is an important reason why I continue to come to **** Hannah’s Honda Service Center for all of my vehicle service needs. Thanks.
7/8/2019
Tracy R. VERIFIED CUSTOMER
He was informative, kind, knowledgeable, and helpful.
7/8/2019
Matt H. VERIFIED CUSTOMER
Mr. Munson was very nice and organized. He kept me informed.