Vlad is always very helpful and explains things well.
9/9/2019
Eddie B. VERIFIED CUSTOMER
Heather did a great job, she’s very kind. The actual service took way too long for just an oil change.
9/9/2019
Deno V. VERIFIED CUSTOMER
Always excellent service
9/8/2019
Tam S. VERIFIED CUSTOMER
Vlad, with his knowledge, professionalism, and great attitude should be the person everyone who comes in for service deals with
9/8/2019
Michael G. VERIFIED CUSTOMER
gary Was great. He explained everything to me so I could understand. The problem was that when I got to me apt. No one new I even had one. So as a result no one new I needed a car to drive back to Portland. That was inconvenient.
That’s all. It all turned out ok in the end.
Thank you.
9/8/2019
Terilyn J. VERIFIED CUSTOMER
It took a while to install but my headlights look really nice!
See you in a week to do more work
9/7/2019
Thordore S. VERIFIED CUSTOMER
Very satisfied with the service and experience we had with **** Hanna Volkswagen.
9/7/2019
Loletta S. VERIFIED CUSTOMER
It was a great experience and friendly staff!
9/7/2019
Bryce H. VERIFIED CUSTOMER
Everything was smooth
9/7/2019
Cheryl G. VERIFIED CUSTOMER
He did a great job. He was very nice also.
9/6/2019
Joy S. VERIFIED CUSTOMER
I was pleased to find out the clock spring was now covered under my warranty. Last time I was there i was told i would have to pay over $500.
9/6/2019
Sean M. VERIFIED CUSTOMER
Car was not washed when we picked it up. We were given a coupon to go through a car wash on our own time. Not okay. Especially since I specifically asked them to wash it for us. This was my 16 year old daughter’s car and her first day of junior year and first time being able to drive to school was the next day. Also, was unaware that an oil change would cost just under $100. Even after I showed them a coupon for a first time oil change, was just told it was for non synthetic oil only. He didn’t even offer me the synthetic oil change coupon, which was just below the other one online. I had to go back in and ask why I couldn’t use that coupon for this oil change. He did change it for me, but I shouldn’t have even had to ask. He also said I could use the coupon, but he’d have to add another quart of oil to get the deal. Only saved me $10, but that’s better than almost $100 total. Very disappointed. Only poor experience so far at a **** Hannah dealer. This experience was not handled by Ryan. It was another service writer that checked us out. Ryan was very nice though.
9/5/2019
STEPHEN C. VERIFIED CUSTOMER
Pleasant visit. All my questions were answered
9/5/2019
Nancy Z. VERIFIED CUSTOMER
Great service as always
9/5/2019
**** S. VERIFIED CUSTOMER
I am satisfied with the service for the issues I had but less then 24hours later and the car won’t turn over ????
9/5/2019
Ewan B. VERIFIED CUSTOMER
Everyone did a great job. Very professional, fast and friendly!
9/5/2019
Grace V. VERIFIED CUSTOMER
Ryan is always been great. He’s professional kind and always has a great attitude
9/4/2019
JERRY W. VERIFIED CUSTOMER
There was $ 180.91 withdrawn from my account for service on the 28th August that same date i came into the service center and paid $167.20 for that same service. When can i expect my refund?
9/3/2019
Christian L. VERIFIED CUSTOMER
Everything was excellent! Service was professional , warm, friendly and accurate regarding time estimates. I loved the text method of communicating. Facilitating transportation was also absolutely clutch!
9/1/2019
Bob B. VERIFIED CUSTOMER
Wayne always provides personal attention and professional service. Thank you Wade??