No contact necessary but it was a very complicated day due to lack of clarity. Will not be returning to **** Hannah.
5/31/2019
Leslie G. VERIFIED CUSTOMER
I appreciate Ryan's notifications regarding my car...needed service and time needed for the service.
5/30/2019
DANIELLE B. VERIFIED CUSTOMER
Ryan is amazing. He is always available for all my crazy questions and concerns. He is open and his communication is great.
5/30/2019
Hyatt Y. VERIFIED CUSTOMER
The VW Service Team RAWKS.
5/26/2019
Keith S. VERIFIED CUSTOMER
Mostly satisfied, I had my car taken back earlier than appointment time so that was a good start, but would’ve been nice to have been given a time estimate on the appointment. And one issue I brought the car in for—a slowly leaking tire was not addressed at checkout, I had to ask about its status and it took a while to get a response
5/25/2019
Katie C. VERIFIED CUSTOMER
Awesome service thank you
5/25/2019
Michael Y. VERIFIED CUSTOMER
Quick easy painless
5/23/2019
JENNIFER J. VERIFIED CUSTOMER
I always bring my car in to the Vancouver VW. Ryan is very trust worthy, thorough, and genuinely nice!
5/21/2019
GREGORY S. VERIFIED CUSTOMER
Excellent very satisfied thanks
5/21/2019
JEFFREY H. VERIFIED CUSTOMER
Very nice to work with.
Very fast.
5/21/2019
TYLER C. VERIFIED CUSTOMER
Vladimir is always easy to work with. Quick repair under warranty and lots of appointment availability.
5/20/2019
Petra M. VERIFIED CUSTOMER
Very pleasant personality and knowledgeable
5/20/2019
Bernie C. VERIFIED CUSTOMER
Vlad has a wonderful demeanor and approach to handling customers, and he's incredibly knowledgeable about VW products. It was a pleasure having him as my advisor.
5/19/2019
Melody M. VERIFIED CUSTOMER
Gary was very nice to work with.
5/19/2019
Laura S. VERIFIED CUSTOMER
Ryan was very helpful!
5/18/2019
Anthony C. VERIFIED CUSTOMER
I dropped my car off at 1030 am, took the Lyft provided by the dealership ship. I was told I would be contacted through out the day via text or call. I didn't hear a thing untill 5 minutes to close when I had my wife drive to pay and pick up the keys because I was stuck at work. Had I been contacted throughout the day as I was told I would be,my wife and I could have made better arrangements. Rather then the chaotic last minute before close "how am I going to get my car so I can drive home later that night". I think the sticker shock of a $500 dollar bill to tell us there is a $1300 problem would have been mitigated by better communication. I've been a long time fan of the dealership. Today was certainly an off day and was managed poorly.