Good communication. Excellent waiting area where I could work. Efficient scheduling.
10/7/2018
Teresa A. VERIFIED CUSTOMER
Vald was very friendly and explained all questions i had throughly
10/7/2018
Wataru I. VERIFIED CUSTOMER
I am satisfied with your service. Thank you.
10/7/2018
Grace V. VERIFIED CUSTOMER
Thank to Ryan for seeing it thru and making sure the repair was done correctly.
10/7/2018
JOHN T. VERIFIED CUSTOMER
Had a good experience, thanks
10/7/2018
Stephanie J. VERIFIED CUSTOMER
Got differing answers re time & cost. Loaner car I requested not available. ( need based on a vague response I got re amount of time required for service. ) Also, no car wash. ??
However, Ryan and team were wonderful, informative, had correct answers to my questions and timely in their provision of service. I give them all a "10" star rating.
10/6/2018
Steven R. VERIFIED CUSTOMER
Vlad is very knowledgeable and professional representative for Hannah VW!
10/6/2018
ALEC W. VERIFIED CUSTOMER
He was very easy to work with.
10/5/2018
Scott M. VERIFIED CUSTOMER
My appointment went well, and was done in a timely manner
And all of my questions were answered.... great service.
10/5/2018
Kevin H. VERIFIED CUSTOMER
Vlad was great. He went above and beyond to ensure my Touareg was repaired correctly and in a timely manner. He also kept me informed of the status throughout the process.
10/5/2018
David C. VERIFIED CUSTOMER
Was delightful to come in. Everyone was amazingly friendly and helpful. Loved the updates.
10/4/2018
Robert C. VERIFIED CUSTOMER
Okay, I was really Satisfied with they way I was taken care and how my Jetta was Repaired.
10/4/2018
Joan W. VERIFIED CUSTOMER
Professional and caring. I love my bug and **** Hannah’s staff. Always treated like family
9/30/2018
Nicole T. VERIFIED CUSTOMER
Gary is great!
9/30/2018
Bradly E. VERIFIED CUSTOMER
Ryan was fantastic! Incredible service, friendly, responsible. Appreciated that he answered my emails and questions in a timely manner. Above and Beyond service. Thanks a lot, Ryan!!
9/29/2018
Alec W. VERIFIED CUSTOMER
Ryan was very cooperative and made my experience at VW **** Hannah very enjoyable.
9/29/2018
GABRIEL S. VERIFIED CUSTOMER
Vladimir is wonderful at providing customer service. It took 20 minutes however to get my car to me as it was blocked by 3 other cars. The voice recognition system that is faulty is still not fixed. As I was waiting outside for my car, a man opened the dealership side door in front of me and spat a large amount of gross mucus 5 feet from me. I was not impressed. I suspect he didn't see me. Certain bodily functions are best relieved in a bathroom though.
9/29/2018
Michael S. VERIFIED CUSTOMER
Gary is always helpful and smiling. Not an easy task when working with customers, I’m sure.