It stated in my receipt that the floor boards were vacuumed, which was incorrect information, it is not a huge issue since they are just floorboards, but nonetheless if a service was recorded as complete it should done.
7/18/2018
Scott N. VERIFIED CUSTOMER
Service was fast and professional. Car is solid
7/18/2018
JONATHAN G. VERIFIED CUSTOMER
Vlad helped me in a dire situation with my car before he knew that I might be a customer, and that earned my dedication to Hanna more than anything else. My car was broken down; in spite of how busy you were, I could not drive before a 5 second repair. I was stunned to walk into the waiting room to wait. Vlad was right behind me to tell me the repair was done without charge. That is top-drawer customer service.
7/16/2018
ABDI O. VERIFIED CUSTOMER
Good first impression.
7/15/2018
LAURA C. VERIFIED CUSTOMER
When I came to pick up my car, I saw them jump starting my car in the back lot, from the service area. They then closed the garage door, and my vehicle came around minutes later. I asked if they had to jump start it, to which they replied yes. I asked if they were going to inform me of this, and the attendant seemed confused, and started to backpedal. Not a good experience at all.
7/15/2018
Ankica C. VERIFIED CUSTOMER
Ryan is always courteous and professional. He provides exceptional customer service each and every time.
7/15/2018
Michelle B. VERIFIED CUSTOMER
My only comment would be that I wasn’t provided a loaner car but had to pay for a rental while my factory recall work was done.
7/15/2018
Karen K. VERIFIED CUSTOMER
Everyone was super nice!! And my car was vacuumed! Yay!
7/14/2018
PAUL M. VERIFIED CUSTOMER
Great guy thanks a bunch!
7/14/2018
JAMES H. VERIFIED CUSTOMER
Vlad is always extremely professional and knowledgeable and put customer service and satisfaction first without a doubt.
7/12/2018
JAMES S. VERIFIED CUSTOMER
Ryan was Fantastic!! I was in and out in minimal time.
7/12/2018
BOGDAN V. VERIFIED CUSTOMER
Vladimir Zhukov was very helpful, he offered solution in very polite and professional manner as result my issues was resolved!!
Thanks,
7/12/2018
Carol C. VERIFIED CUSTOMER
Everything is always so easy and Ryan is very personable.
7/12/2018
Annie E. VERIFIED CUSTOMER
Again, Ryan, Heather, Vlad, are outstanding. They really believe in nice.
Thanks again
7/12/2018
Shannon B. VERIFIED CUSTOMER
Thank you
7/11/2018
Cipriano P. VERIFIED CUSTOMER
Thank you good job I like **** Hannak
7/11/2018
William S. VERIFIED CUSTOMER
Good job!
7/11/2018
Bob Z. VERIFIED CUSTOMER
Great reception by the service depart. Car taken right in. When ready for pickup got the call, I asked for shuttle service. Got a call from the shuttle service and let me know it would be one or two hours for pickup. That was fine. Then got a call from the shuttle driver 20 minutes out. Thank you. When he arrived and we talked, he was veteran and so am I. We visited all the way back. I thanked him for his service. **** Hannah hit a home run today with our family.
7/9/2018
Mary Jane. VERIFIED CUSTOMER
Dylan & the team were welcoming, fast & efficient with my service. My car was ready exactly when promised & everyone was down to earth & coukdnt have been nicer. I look forward to my next service appt! Thank you!