Ryan is amazing. I really like him.
But, there were alot of red items noted on the inspection that wasn't done until the end of the day yesterday when I picked my car up from being serviced, like $1000 more work.
If someone would have just called me and told me it needed additional work, I would have approved it and you could have kept the car an extra day.
Instead I had to bring the car back again today and get another loaner!
Very very frustrating!
In addition to the $2000 I just spent in repairs, I wanted to buy a new car, but no one bothered to get back to me about it. I could have used the $2000 I just spent on repairs for a down payment on an $7900 Beetle that you had listed on your website.
All and all I'm pretty frustrated with this whole process. Ryan was really nice, but the ball was dropped repeatedly. So much for that new car! I just spent the down payment for repairs, that just ****.
6/28/2018
Sean M. VERIFIED CUSTOMER
Thanks Gary
6/28/2018
GREG F. VERIFIED CUSTOMER
Great staff as always!
6/27/2018
SEAN M. VERIFIED CUSTOMER
Thanks Gary!
6/27/2018
Erik B. VERIFIED CUSTOMER
Ryan is an outstanding service manager!!!
6/24/2018
PAUL O. VERIFIED CUSTOMER
I'm just disappointed that there's no cast wash service at the dealer ship anymore. Otherwise, our was great.
6/24/2018
Todd A. VERIFIED CUSTOMER
Ryan was very nice.
6/24/2018
MADISON N. VERIFIED CUSTOMER
Well nice and did a very good iob
6/24/2018
Lorraine D. VERIFIED CUSTOMER
He’s amazing he went above and beyond his means making sure I was getting the right service and making sure my car was really working. Thank you I appreciate and value your honesty and service and taking the time to ensure that I am taken cared of.
6/23/2018
Tena M. VERIFIED CUSTOMER
Always a pleasure working with your dealership. Vlad is awesome!
6/22/2018
Ann H. VERIFIED CUSTOMER
Always a pleasure to visit the dealership
6/22/2018
JENAYA K. VERIFIED CUSTOMER
This was my first car buying expierence and it was easy and the crew were helpful and very patient and knew all the answers! I will definetley be recommending this place to everyone
6/22/2018
Barbara L. VERIFIED CUSTOMER
Ryan kept me well informed, even texted me to feel free to contact him with any concerns or questions. Jan went out of her way to make sure my transportation needs were taken care of and was informative as well as enjoyable.
6/21/2018
Sheryl K. VERIFIED CUSTOMER
Very happy with the whole experience. Every one I encountered at Hannah was cheerful, professional and courteous. Gary went out of his way to see that my car was treated well. Thank you!
6/21/2018
Robert B. VERIFIED CUSTOMER
Great service - Ryan delivered my vehicle on time and did a great job with the service delivery..
6/21/2018
CHRISTOPHER C. VERIFIED CUSTOMER
Service team was great. Price seemed high
6/21/2018
Linda D. VERIFIED CUSTOMER
The mix up with my car detail was taken care of with great detail and service. Love the service at here. Best department in the whole place. This is coming from someone that has been with DH since 1995
6/21/2018
MCKYNNA C. VERIFIED CUSTOMER
Didn’t get a car wash took 5 hours didn’t put the sticker when I needed to come back didn’t email me nothing I had to call
They were rude and didn’t clean anything 80 bucks do flipping nothing
6/21/2018
Telemachus R. VERIFIED CUSTOMER
You guys are awesome! You always put me at ease even when I feel out of my depth with anything, which is most of the time with my car. Keep up the great work!