I am always satisfied with the service, that is why I always come here and I will keep coming, and recommend to my family members and friends
12/19/2017
Adam D. VERIFIED CUSTOMER
Great job, friendly and helpful
12/18/2017
Michael R. VERIFIED CUSTOMER
Dylan was very kind and very fast at getting my car back to me! Stellar customer service
12/17/2017
JANELLE D. VERIFIED CUSTOMER
I have a breathalyzer installed in my car and when I picked it up, I was “locked out” and had to go have it reset. This apparently happens all the time when cars go to **** Hannah, according to the breathalyzer technician I go to. I told Brittany to have someone call me if there were any issues with it and I never received a call and was told that there were no problems at all. Well having to go and have the device reset took time out of my very busy anniversary day plans to handle that. Apparently the lockout was caused by someone leaving my car running and ignoring the very loud beeping telling someone to blow. Also the complimentary wash is never good, I don’t even know why it’s offered. I’m done giving **** Hannah any more business, I’m alaways disappointed. I can go elsewhere for a comparable or better price and receive MUCH better customer service.
12/16/2017
MATS J. VERIFIED CUSTOMER
Quick and complete job
12/16/2017
Sela B. VERIFIED CUSTOMER
Ryan is always friendly, prompt, and explains everything well. He’s great!
12/16/2017
Stephanie M. VERIFIED CUSTOMER
Ryan is amazing and you can tell he actually cares about bis customers.
12/16/2017
Sheila P. VERIFIED CUSTOMER
Ryan and his team are great!!
12/15/2017
Joey R. VERIFIED CUSTOMER
Possibly The best customer experience I’ve ever had
12/15/2017
Darin R. VERIFIED CUSTOMER
The service department at the Vancouver VW is the best service department I’ve ever taken a vehicle to. Keep up the good work. Pablo is awesome as well.
Darin
12/15/2017
Leslie F. VERIFIED CUSTOMER
Great service!
12/14/2017
Grace V. VERIFIED CUSTOMER
Ryan was very attentive to my concern. I really appreciate him explaining everything and taking the time to make sure everything was done right.
12/14/2017
MATS J. VERIFIED CUSTOMER
The 20000 mile service took just over one hour , perfect.
Thereafter it took one and a half hour to put a little foam in to an air vent to stop a rattling noise, far too long!
Then it took over 20 minutes to finish the paperwork.
So my visit was 3 hours long which was far too long and I have to come back on Friday to get a replacement part to stop the rattling noise.
Really hope my Friday visit will be quick
12/14/2017
Anissa N. VERIFIED CUSTOMER
Gary was very pleasant, informative, and helpful.
12/13/2017
William D. VERIFIED CUSTOMER
Just wish they had better planned for their car wash to be open and not frozen. Car was vacuumed but not well. The rest of the team was great.
12/13/2017
Quinn P. VERIFIED CUSTOMER
Ryan was great. Kept me informed and took care of everything!
12/13/2017
David B. VERIFIED CUSTOMER
I was disappointed that I had to pay 245 dollars for an oil change and filter. I saw on your guys website that an oil service is 69.49. So I paid $175.51 for a tire Rotation and a filter? Everything else that comes with the service I got is free (battery test) (break inspection) I feel like I was over paying and at this point wouldn’t recommend **** Hannah because it just shows me how money hungry this dealer is. I talked to my tech and he said that this is the price even tho I showed him the prices and he said this is what is required for a 20000 mile service. My car is good. Happy with the wash and oil change but I feel like I got ripped off.
12/12/2017
Lassi A. VERIFIED CUSTOMER
Always great aervice wxperiences with Pablo!
12/11/2017
Kyle S. VERIFIED CUSTOMER
The service was good just to expensive in my opinion.
12/10/2017
Patricia W. VERIFIED CUSTOMER
It was not Paublos fault.
My car was not washed when we picked it up and paid $1600.00 for the bill.
NOT GOOD!!!!!!!