My only problem today was the fact that I was asked when I wanted to pick up my car. Mi said noon would be great I was told that should be no problem. Needless to say my car was not done until after 1:00 so I had to have sone else pick up my daycare kiddo from school.
5/25/2018
Eddy L. VERIFIED CUSTOMER
Great guy. Probably the best service experience ive had. Thank you for making it too easy
5/25/2018
Yazmin S. VERIFIED CUSTOMER
James always really helpful and great customer service.
5/25/2018
Laverne L. VERIFIED CUSTOMER
Car was ready in the time specified.
5/24/2018
Brielle K. VERIFIED CUSTOMER
The people were nice enough. I just had the same issue, two weeks after it was fixed the first time. Chad was great help but clearly it wasn’t looked into that well the first time around if the same issue happened again. I can just hope that it doesn’t happen a third time. It wasn’t a bad experience, but for how much I paid for my 2018 Acura TLX, I expect a little bit of security in the fact that it won’t break down just within 4 months of purchasing. And not just one way but twice.
5/24/2018
Jeffrey B. VERIFIED CUSTOMER
Sabrina has been taking care of me and my car for 5 years and has been doing a great job the whole time. I’m a little sad that I don’t think I’ll be visiting Hannah Acura again. Its only because I’ve moved though. Anyway Sabrina has always been kind and understanding and easy to work with. And so is every Hannah employee. Thanks for a great ownership experience.
I finally got my free tires today!
5/24/2018
John S. VERIFIED CUSTOMER
James delivered what he said he would for the price he said he would. It wasn't an easy order, very fluid. His attention to detail was appreciated. Very satisfied.
5/24/2018
JON W. VERIFIED CUSTOMER
Always great service. Thank you
5/24/2018
Stacy L. VERIFIED CUSTOMER
Excellence from drive up to drive away! Everyone I encountered was pleasant, courteous, and helpful. Chad is great! Excellent customer service!
5/24/2018
Jeffery B. VERIFIED CUSTOMER
Really personable and prompt
5/24/2018
Shaun M. VERIFIED CUSTOMER
Very friendly staff. Excellent customer service. Love my Acura.
5/23/2018
Jobner C. VERIFIED CUSTOMER
They cared about the costimers .
5/23/2018
Jane S. VERIFIED CUSTOMER
Brandy Young is fabulous and my new preferred service agent!
5/22/2018
David B. VERIFIED CUSTOMER
Hollie was very professional and made sure that all of my requests were taken care of. She took the time to show me around your newly remodeled facilities and made sure I knew where the customer waiting area and refreshments were.
5/22/2018
Leslie E. VERIFIED CUSTOMER
Holly is great to work with. She very throughly explained the process with my airbag issue and what to do the next time it came in to track it do we can get the issue resolved.
5/22/2018
Dawn D. VERIFIED CUSTOMER
Brandy was very efficient and made sure I understood everything going on with my car.
5/22/2018
Doug M. VERIFIED CUSTOMER
Thank you so much for getting me a ride back today. Know It takes a lot of effort to juggle resources when short. Thank you Hollie!
5/22/2018
Marge R. VERIFIED CUSTOMER
Chad is great. This was follow up from a previous appointment, which was great too. Such an improvement from my last experience!