Had coupon for oil change- unfortunately ran out of time fir an explanation and don't understand why I paid triple what the coupon said- when I did not need the tire rotation?
5/6/2018
Lewis R. VERIFIED CUSTOMER
Hollie was great. Very helpful.
5/6/2018
Kimberly S. VERIFIED CUSTOMER
My wife and I purchased this car in March of 2017 from this **** Hannah dealership and at that time I was concerned with the brakes being close to needing to be replaced. When we purchased the vehicle there would be a one year warranty or 12000 miles on the vehicle. Well it's been 14 months and about 14000 miles later and just what I suspected that I will have to replace the front brakes and rotors. Maybe we could work something out? thank you, Kelly and Kimberly S
5/6/2018
Samuel C. VERIFIED CUSTOMER
Brandy was very helpful, and professional.
5/6/2018
Mehdi S. VERIFIED CUSTOMER
Great service
5/6/2018
Christie B. VERIFIED CUSTOMER
I’m disappointed that my iPhone 8 is not compatible with the technology package of my 2018 TLX. I hope that you will put in the request to Apple to have them fix the issue with the phone. I am also a little disappointed that they did not wash my car as they usually do when I bring it in for service. With that said I always enjoy my time with James.
5/6/2018
Jasmine Y. VERIFIED CUSTOMER
Brandy always greets me cheerfully and makes sure she gives me adequate update on the service being done. She has made my transition into a new town and new dealership so much easier. I would recommend her to all my friends!
5/6/2018
Sharon D. VERIFIED CUSTOMER
It is such a pleasant event when I need to schedule service on my ACURA RDX with Brandy as my connection. She is fun to talk to, and she gets things scheduled and completed with my satisfaction in mind.
Sharon D
5/5/2018
Tonya L. VERIFIED CUSTOMER
Brandy provided excellent customer service
5/5/2018
Heidi H. VERIFIED CUSTOMER
The whole group in service department were awesome.
5/5/2018
SARAH S. VERIFIED CUSTOMER
Brandy was great. **** Hannah on the other hand is invading my privacy and harassing me for feed back. I am losing patience with your system
5/5/2018
LE L. VERIFIED CUSTOMER
I got an A1 service and last time I got charged $49.02. This time the same service was done and I was charged $69.49. Also in the past a service consultant named James Crawford told me that I needed to replace my transmission fluid when the car had less than 30,000 miles on it! I am very frustrated and unpleasant with **** Hannah Dealerships and will not be working with them again.
5/5/2018
James B. VERIFIED CUSTOMER
Chad's people skills were outstanding. Above and beyond.
5/5/2018
MAHMUT H. VERIFIED CUSTOMER
James wasn’t really most pleasant person to talk to regarding replacing tires on my SUV. I’m not sure to use your service in the future
5/4/2018
Jill M. VERIFIED CUSTOMER
Chad went out of his WAY to keep me appraised of all that was going.on with my car.my lifeline to the world. His explanations of what was found and what was taking place were easy to understand.Chad also recommended a few repairs and looked up repairs I had had done. Thank you for his great service.
5/4/2018
Joseph K. VERIFIED CUSTOMER
Excellent service. Kept me informed. Car looked great.
5/4/2018
Cindi F. VERIFIED CUSTOMER
We were very happy with Chad and his excellent customer service
5/3/2018
Yelena B. VERIFIED CUSTOMER
Great service. Frendly people.
5/3/2018
Jeffrey P. VERIFIED CUSTOMER
Hollie was extremely helpful and kept me informed throughout the process.
5/3/2018
Jane S. VERIFIED CUSTOMER
Brandy is so thorough! Found all kinds of things that needed attention! The extra details were requiring more time. She connected me with a sales person to test drive a new car and get to a prescheduled appt. I bought the new car. Betting the salesman appreciated her too!