Caleb was very helpful & willing to listen to me about what's I wanted for the service.
He took extra time to explain the items for my vehicle. He even took the time to show me where the filters were to replace. Excellent customer service. Service people like him makes the trip to Hannas worth it a 40 mile round trip when Ron Tonkin Acura is 4miles.
Keep these type of employees.Also had excellent customer service prior with another young man, James Crawford.
4/20/2018
LINDSAY J. VERIFIED CUSTOMER
Brandy was AMAZING! She took care of me from start to finish and kept me informed on timing and completion of my vehicle. Thank you Brandy!
4/19/2018
Mary B. VERIFIED CUSTOMER
Sabrina has a good memory, is polite, knowledgeable and efficient.
4/19/2018
Aye N. VERIFIED CUSTOMER
James’s service was excellent. From check in to check out, he kept me informed and did a wonderful job. He will look for him in the future visits.
4/19/2018
JACKIE V. VERIFIED CUSTOMER
I was in and out with very little wait time. The lady who drove the shuttle was very nice. I’ve felt with **** Hanna for years. I would come back every time.
Jackie
4/19/2018
John I. VERIFIED CUSTOMER
Chad and the team at **** hanna Acura of Portland always provides a promoting customer experience. Being a retail services manager I know what is expected for great customer service and I received just that. Punctual, sincere, informative, and truly believing in nice. I will continue as I always have to visit **** hanna Acura of Portland. Thank you guys
4/19/2018
Nai S. VERIFIED CUSTOMER
Fast and friendly
4/19/2018
John C. VERIFIED CUSTOMER
Holly is very personable
4/18/2018
Carla J. VERIFIED CUSTOMER
Brandy is wonderful, great customer service!
4/18/2018
Yared D. VERIFIED CUSTOMER
Thank you for getting a new set of key for me. After long sleepless night I be able to get home safe. Thanks Brandy for taking care of everything while I was taking a nap in the waiting room ???? .
4/18/2018
Andrew G. VERIFIED CUSTOMER
Brandy was extremely helpful and
Honest
Thank You for hiring her
4/17/2018
Melissa D. VERIFIED CUSTOMER
Great service!
4/17/2018
George D. VERIFIED CUSTOMER
Hollie did a super job getting my RDX back on the road in minimum time.Thank you.
4/15/2018
Matthew L. VERIFIED CUSTOMER
Brandy rocks
4/15/2018
Viera M. VERIFIED CUSTOMER
I appreciate the fact that he listened to my concerns regarding the squeaking sound from my breaks. He assured me that the sound I was hearing would be addressed and even went on to explain a couple of examples as to what might be causing the noise.
My vehicle was completed a little sooner than expected which was nice. I plan to schedule service for my vehicle with James in the future.
4/15/2018
Claire P. VERIFIED CUSTOMER
Thank you for being patience with me and having call my husband with my phone to explaination regrad of my Acura issue with light on Emmison System code nmbr etc
4/15/2018
Gary W. VERIFIED CUSTOMER
Great service. Thank you.
4/15/2018
Justin C. VERIFIED CUSTOMER
Excellent service and extremely fast. Overall, I am incredibly happy with it!
4/15/2018
Christopher B. VERIFIED CUSTOMER
Working with Sabrina is always at ease. She doesn’t just meet your expectations,she exceeds in such pleasant way!
Thanks Sabrina!
4/15/2018
Kathy T. VERIFIED CUSTOMER
She was great! Kept me in touch with everything going on. Was willing to wash the car if needed for time but not needed. I understand the service dept can get busy. I appreciate the offer.