Jerry was fantastic and got our car done earlier than expected. Jerry is very professional.
1/9/2018
BOUSANG S. VERIFIED CUSTOMER
I dropped my car off for an oil change and Hollie communicated with me throughout the whole process, which made my experience easy and convenient. I was able to pay over the phone after the service was complete, picked up my keys and car, and was quickly on my way. Thanks, Hollie!
1/8/2018
Hai C. VERIFIED CUSTOMER
I was great service, they have car available for me to borrow. They got the job done right. Also the waiting room so nice and clean. Some snack add along with beverages would be awesome.
1/7/2018
Nathan P. VERIFIED CUSTOMER
Great Service!
1/7/2018
Suki C. VERIFIED CUSTOMER
She was a very nice and repair my car what's going on and call me this Mater is a Great and Thank for the work with her thanks again
1/6/2018
Kenneth C. VERIFIED CUSTOMER
Recommend better communication and follow-up in keeping the customer informed as to the progress of a repair job. If you guys decide that you need to keep a car overnight, telling the customer as soon as possible is a good idea. Returning the customers phone calls in a timely manner is another good idea. Calling the right number (aka the number the customer provides three times) is also a swell idea.
1/6/2018
PAMELA H. VERIFIED CUSTOMER
Brandy was wonderful. She treated me with respect and took care of me. Thank you!
1/6/2018
PHILLIP K. VERIFIED CUSTOMER
From the person that helped me with the battery issue (who was also very informative) to the guy that brought me coffee, to the shuttle driver who helped me carry in my daughters belongings when I had to come back with a car seat.... everything was excellent. We’re recent transplants from Hawaii and we loved Acura of Honolulu and Acura of Portland made it a seamless transition.
1/6/2018
SUE D. VERIFIED CUSTOMER
Excellent customer service
1/5/2018
Jon M. VERIFIED CUSTOMER
Sabrina did an outstanding job keeping me informed about my vehicle. I appreciated the loaner when the brake issue was discovered requiring more time to return the vehicle to service.
1/5/2018
Mike V. VERIFIED CUSTOMER
You guys are always great I love the service I get and will be back thank you
1/5/2018
JOSEPH K. VERIFIED CUSTOMER
Professional yet friendly and welcoming from the start. Even before Brandy came into the picture. I mentioned the coffee machine was down. When I entered the room next it was fixed. Don't know if it was Brandy's doing or not but nonetheless impressive.
1/5/2018
MARGIE L. VERIFIED CUSTOMER
Very helpful service. U will be seeing me again
Thanks
Margie
1/5/2018
Kirby C. VERIFIED CUSTOMER
Great service from James!!! He provided excellent service with good communication, addressing all my concerns and vehicle needs. (The loaner was nice too!)
1/5/2018
Huy N. VERIFIED CUSTOMER
Excellent service
1/5/2018
Meuy S. VERIFIED CUSTOMER
Great servIce
1/5/2018
Christine A. VERIFIED CUSTOMER
I still have an unresolved issue with the car
1/4/2018
BEVERLY M. VERIFIED CUSTOMER
James was outstanding!
Beverley & Ed. Menteer
1/4/2018
Gordon D. VERIFIED CUSTOMER
Brandy contacted me with updates each of the days my car was in the shop. No one else has ever provided me this courtesy. I will ask for her every time I need service from now on. I sincerely hope that you are able to hold on to her.
Gordon D
1/4/2018
Richard T. VERIFIED CUSTOMER
Well done. Great service. Good communication. Finished early. Thank you.