I appreciate Hollie Walter's great customer service.
Although I still have an issue with acceleration, response time is slow reacting. I dont know if that was supposed to be fixed before when it was recalled but I do not see a big difference on how that was changed. Or if that is an Acura issue that needs to be addressed and fixed.
Thank you.
7/28/2019
Diane O. VERIFIED CUSTOMER
Great honest service! No pressure to upsell me.
7/28/2019
Michael W. VERIFIED CUSTOMER
Our experience with James was above and beyond, our MDX was experiencing intermittent vibration which can be hard to diagnose. He provided us with an RDX to drive as a loaner. He and the mechanic staff did not quit until all the problems were fixed. We forgot to inform him we had purchased an extended warranty so he saved us a lot of money on the repairs! The car is now perfect! He listened to us, and communicated with us keeping us in the loop and gave us what I believe is the best auto service experience in my 40 years of car ownership. Thanks James
Michael & Georgianna Wade
7/28/2019
Suzette D. VERIFIED CUSTOMER
Hollie always goes above and beyond thank you
7/28/2019
Ryker M. VERIFIED CUSTOMER
Brandy was awesome! Very, nice informative and professional. Makes getting your car worked on an enjoyable and honest interaction
7/28/2019
Martin A. VERIFIED CUSTOMER
Awesome service department
7/28/2019
Kimberly N. VERIFIED CUSTOMER
Noah is a very friendly and makes you feel comfortable about asking questions while they are working on my vecicle
7/28/2019
Donna E. VERIFIED CUSTOMER
Much better than the last four times
7/27/2019
DENNIS O. VERIFIED CUSTOMER
Noah did an amazing job in taking care of me.
Thanks you Noah.
7/26/2019
JOANNA L. VERIFIED CUSTOMER
Excellent service and wonderful job on the servicell provided. Noah kept me informed about my car and it was ready as promised.
7/26/2019
JONATHAN AND. VERIFIED CUSTOMER
James was great
7/26/2019
JACKIE C. VERIFIED CUSTOMER
James kept me well informed at all times. I felt confident that my car was in good hands. I will be bringing my maintenance needs to **** Hannah in the future. Thank you, James????????
7/26/2019
John M. VERIFIED CUSTOMER
Brandy once again provided excellent service, keeping me well-informed at every step of the repair, and made the overall experience easy and pleasant—thanks again!—John
7/26/2019
Melissa T. VERIFIED CUSTOMER
Service was excellent. No detail missed. James was very accommodating and made sure all my needs were met.
7/25/2019
RONALD G. VERIFIED CUSTOMER
All went well and done early. Great job!
7/25/2019
CHRIS S. VERIFIED CUSTOMER
Thank you for taking care of the recall from Acura. We are keeping our fingers crossed we don’t have to do this again.
7/25/2019
David A. VERIFIED CUSTOMER
Keep up the great customer service and follow through.????
7/25/2019
Kathy P. VERIFIED CUSTOMER
Caleb was very friendly and efficient. Thank you!
7/25/2019
PAMELA Q. VERIFIED CUSTOMER
We discovered from a mechanic later in the day that the cruise, check engine, skid, and break light signals in our Subaru all stopped blinking when we put the same air pressures in each tire. While your dealership is in the **** Hannah family and deals with Acuras, not Subarus I’m surprised that a gas station mechanic would know to try that but not your factory trained mechanics. Robert was very polite.