James went above and beyond again! Always helpful and respectful. Had our car done when we needed it done. Will drive to Portland just because of James and his customer service.
10/5/2018
Derrick M. VERIFIED CUSTOMER
Chad was great ????
10/5/2018
Donald O. VERIFIED CUSTOMER
I wasn't happy about the noise I heard after picking up my RDX. I have talked about it with James and he said that he would make it right.
10/5/2018
Dennis D. VERIFIED CUSTOMER
James did a good job communicating.
10/5/2018
Mick T. VERIFIED CUSTOMER
Holly was wonderful. This is why we purchase Acura.
10/5/2018
Gary H. VERIFIED CUSTOMER
Thanks for getting my bluetooth system working again.
10/4/2018
Susan W. VERIFIED CUSTOMER
Sabrina does a great job. She is a keeper!
10/4/2018
Milton M. VERIFIED CUSTOMER
Excellent service promptly and efficiently rendered. Returning to Acura of Portland, is like a family reunion!
10/4/2018
ROBERT D. VERIFIED CUSTOMER
James did a great job
10/4/2018
Angela H. VERIFIED CUSTOMER
Brandy is very fun and easy to work with I appreciate the fact that she had a clean loaner car available as a surprise it made the day so much more enjoyable dropping off my precious Acura
10/4/2018
TERRY P. VERIFIED CUSTOMER
James was excellent to work with very kind and explained everything well. Thanks!!!!
10/4/2018
DANIEL D. VERIFIED CUSTOMER
Agent Caleb was very nice and my service was completed very fast. I liked the ability to pay online so that checking out was fast and easy.
10/3/2018
Mike N. VERIFIED CUSTOMER
Caleb is an exceptional person to work with. Process throughout is always amazing. Thanks.
10/3/2018
MARIELLE K. VERIFIED CUSTOMER
Very disappointed with your tire for life program. I was told by the adviser on my last service visit that the reason why tire for life claim was denied was that there needs to be 42k miles in between tires and he told me that I should be able to get it on next visit. During today's visit adviser James informed me that I skipped service in 2017 which I explained to him that I brought in twice for Express service and both times I was told there was 4 hours wait. I've been a Acura MDX owner for 17 years and bought last two cars from Acura of Portland. After today's experience I no longer will be buying any cars from Acura of Portland going forward.
10/3/2018
RANDY S. VERIFIED CUSTOMER
Excellent service.
10/3/2018
PETER L. VERIFIED CUSTOMER
Good work!
I am satisfied
10/3/2018
Mariana R. VERIFIED CUSTOMER
I really appreciate the attention I got and the time they took to do the servíce to my car, it was very quick and efficient.
10/2/2018
ROBERT B. VERIFIED CUSTOMER
Never met Holly today at all...Waited 25 minutes for Holly at check in, no Holly,finally a guy did her JOB, Exact same situation happened at check out..
Ask a question for the mechanic tat check-in,did not get an answer.....
Problem with invoice at check out,,,
9/30/2018
Mark D. VERIFIED CUSTOMER
Brandy was great to work with! The brakes are working good too. Thanks.
9/30/2018
Dixie W. VERIFIED CUSTOMER
Just spent $175.00 dollars on a service B. Changed oil and rotated tires plus new wiper blades and only checked items on check list. Shouldn't have to pay for that should be part of service appointment from the dealership that I bought the car from and continue to bring for service Instead of soaking me for frivolous maintenance task. However, I do not fault the customer service I was given by Brandy Young today. She was super! I'd give her a 10!