James provides excellent customer service! Thank you James!
9/20/2018
Andrew R. VERIFIED CUSTOMER
Nothing to add, really. Just a job well done.
9/20/2018
Michelle M. VERIFIED CUSTOMER
I appreciated that Hollie called with an update to let me know when the car would be done. Also she estimated 2 hours and was correct which was great.
9/20/2018
Carol S. VERIFIED CUSTOMER
Love the service; both the quality and interactions
9/19/2018
Jenny K. VERIFIED CUSTOMER
Thank you,
You have a wonderful team.
Jenny
9/19/2018
MATT G. VERIFIED CUSTOMER
Overall we didnt feel appreciated or helped to the best of our ability. The tech "hollie" seemed short and not very friendly. Besides that we were not contacted when our vehicle was done and most importantly we were not sent our inspection checklist till after we got our vehicle. Had we got it earlier we probably would have done some of the repairs listed, now I'm not sure we will be back to complete them. I've been coming there for 10 years and have noticed changes over the years which is to bad because I've spent alot of time and money there.
9/19/2018
Adnan K. VERIFIED CUSTOMER
Excellent awesome job and very helpful
9/18/2018
Karina R. VERIFIED CUSTOMER
Great service.
9/18/2018
Agustin A. VERIFIED CUSTOMER
Every thing perfect as always
9/17/2018
Cheryl O. VERIFIED CUSTOMER
Was disappointed my car didn't get a wash.
9/16/2018
Felisciana P. VERIFIED CUSTOMER
Sabrina was extremely good! I thought there were 6 cars in front of me and that I would be there forever. I asked that I don’t get my car wash so it would be quicker. She got it in and was done within an hour! It went so smoothly!
9/16/2018
Teresa O. VERIFIED CUSTOMER
Chad did an excellent job of customer service! He kept me informed about the work on my TL. discussed options, and obtained estimates for repairs. He knows his stuff!
Chad is a valuable asset for Acura!
9/16/2018
Ren T. VERIFIED CUSTOMER
James is courteous, helpful and communicated everything I need to throughout my appointment. Great customer service.
9/16/2018
HAN V. VERIFIED CUSTOMER
I came in for oil change and check on my battery since I have to jump start couple times for the last month.
While I used assessory mode for more than 5 minutes and no more than ten then the engine is failed to start.
According to James I should not leave the accessory mode more than one minute ortherwise I will have problem start the engine.
It's unheard of with my experiences with cars
I might be wrong but my other car have no problem when leave it on more than 20 minutes
I just need verify that the info from James is correct
If it is indeed the truth Acura is not my choice of car to buy
Respectfully,
HAN V
9/16/2018
REANNIN C. VERIFIED CUSTOMER
There's a new gash in my paint, Caleb said he would follow up and never called me or anything. The wash job was a complete joke. There were giant streaks on the body that they didn't even touch. Plus it took 2 hours longer than we were told. Also they didn't change the breaks on our mdx even though I told them too.
9/16/2018
Jason M. VERIFIED CUSTOMER
Thanks for everything!
9/16/2018
Darlene K. VERIFIED CUSTOMER
Wonderful service!
9/16/2018
Neil K. VERIFIED CUSTOMER
Sabrina made an extra effort to trouble shoot the issue with my car.
She is professional, knowledgeable and very customer oriented.
She is definitely an asset to the service department and organization.
9/15/2018
Darrell B. VERIFIED CUSTOMER
James always is very professional and does a great job.