Thank you very much for your service. I appreciate it.
11/10/2017
KEVIN R. VERIFIED CUSTOMER
Polite. Competent. Did well.
11/10/2017
Janice T. VERIFIED CUSTOMER
Keeley was very helpful and easy to talk to! Thanks again Keeley.
11/9/2017
Rebecca H. VERIFIED CUSTOMER
Brandon was wet nice and kept me informed during the process which is greatly appreciated.
11/9/2017
Janet S. VERIFIED CUSTOMER
Tyler is knowledgeable, and presents a manner of wanting to be helpful. A desire to provide good service.
11/9/2017
Jamie H. VERIFIED CUSTOMER
Long wait time for tire and wheel install. Had an appointment at 2pm and did not leave until after 5pm. I believe it was due to people calling in sick? I know its unavoidable sometimes. Everyone was very friendly and checked in multiple times, tv was on and there was coffee and popcorn so I didnt mind so much.
11/8/2017
Pete B. VERIFIED CUSTOMER
Great service as always
Thanks
11/8/2017
Linda R. VERIFIED CUSTOMER
Services was prompt and professional
11/8/2017
James L. VERIFIED CUSTOMER
Scott did a good job.
11/8/2017
Dave C. VERIFIED CUSTOMER
I made a 7am appt so I could be to work by 8. I ended up being 10 minutes late because of something going on on the off ramp right there at **** Hannah.
I pulled into the service bay at 7:10. My service, which revealed no recomendations, took 2 HOURS! My normal visit is about 45 minutes. Needles to say I was frustrated.
11/7/2017
Kathy L. VERIFIED CUSTOMER
Thanks for finding the nail in my tire and fixing it. Thanks for the good service. Keeley is a great customer service rep.
11/7/2017
Timothy H. VERIFIED CUSTOMER
Very happy with the service, everyone excellent. I think the service advisors should be out of the cold weather
11/7/2017
Mary W. VERIFIED CUSTOMER
Would of been nice if they vacuumed the floor mats. Car wash has improved
I also have problem with 10,000 miles between oil changes
11/7/2017
Gary S. VERIFIED CUSTOMER
A little glitch with the text messaging communication system, but was taken care of with an apology and a discount on services.
11/7/2017
Christopher D. VERIFIED CUSTOMER
brandon did a good job. made sure everything was done by the book and explained the delay plus my vehicle was serviced in a timely matter.
11/6/2017
George P. VERIFIED CUSTOMER
Truly a very professional experience. Brandon did an exceptional job of keeping me updated on the progress of my vehicle and its coming service schedule. Great job!
11/6/2017
Aurora M. VERIFIED CUSTOMER
Brandon’s customer service was phenomenal. I came to **** hannah Toyota knowing I was going to have a long day with maintenance and tires. Brandon was sure to check on me to make sure I was doing alright and kept me informed about my car regularly. Never have I recieved such customer service at other dealership service centers.
11/6/2017
Dean L. VERIFIED CUSTOMER
Scott does a good job and very helpful.
11/5/2017
Jim C. VERIFIED CUSTOMER
Great service and employees. This dealership has been servicing our Prius since we bought it with no complaints
Jim C
11/5/2017
Robert W. VERIFIED CUSTOMER
When I made appt., you had all kinds of time open. Service was overbooked and took 2.5 hours for a simple 130,000 service. Service writer was very helpful and gave a loner car. Our time is valuable. You shouldn't overbook your facility.