Fast friendly service. The service tech that was assigned to me was busy at the time so another nice young man step up and took care of me! When I came to pick my car, Tyler was more than helpful and went thru what they had done for me! Yes, I’m quite satisfied **** Hannah Toyota and their service department!
Thank you,
Mary C
11/5/2017
Melissa F. VERIFIED CUSTOMER
Brandon was very helpful in getting the appointment scheduled for warranty work. He arranged for shuttle pick up and drop off and greeted me by name, which made me feel like a valued customer, not just another sale
11/5/2017
Katherine H. VERIFIED CUSTOMER
Well done Tyler!! Thank you!
11/4/2017
Brian H. VERIFIED CUSTOMER
I was told by the sales dept when I purchased my new Tacoma that I would get free oil changes every 5k miles. Scott set me straight and after looking through all my documents and owner's manual, he is correct. Lesson learned, never trust ANY car salesman's words they speak! Get it in writing. I will definitely shop around next time. I also was told the WINDOW ETCHING was already installed and is part of the purchase!! Never did Justin Lapham or the Mngr, who closed the deal, disclose to me that I didn't need the window etching and could reject the cost!!! As for Scott, very pleased with his HONESTY & INTEGRITY!
11/4/2017
Greg L. VERIFIED CUSTOMER
Great job
11/4/2017
Sheila P. VERIFIED CUSTOMER
Always satisfied!
11/3/2017
John F. VERIFIED CUSTOMER
My pleasure. Very pleased with Scott and his team.
Thanks
11/3/2017
Aaron W. VERIFIED CUSTOMER
She was vary polite and made the service a good experience Thank You
11/3/2017
MARK D. VERIFIED CUSTOMER
Great service
11/2/2017
Michael G. VERIFIED CUSTOMER
Crissy provided excellent service but there were problems elsewhere. My appointment had to be rescheduled due to new equipment that was being installed. Plus, I was told it would take about an hour so I decided to wait. After two hours, I was told there was only one technician capable of doing the work and he wouldn't get to it until later in the day. I was given a loaner (which took time to pick up and drop off) resulting in my missing a half day of work instead of the one hour I expected.
11/2/2017
Charles N. VERIFIED CUSTOMER
2 hrs for a 5k warranty service not satisfactory.
Guess appointment required after all?
11/1/2017
Leah M. VERIFIED CUSTOMER
Everyone was great and helpful!
11/1/2017
Pavel G. VERIFIED CUSTOMER
Thank you very much!
11/1/2017
Doug B. VERIFIED CUSTOMER
Amazing all around care!
10/31/2017
Daniel D. VERIFIED CUSTOMER
My appointment last Friday was at 3 PM. At 4 PM my car still had not been taken back for service. My time is valuable to me, but apparently not to you. I took my car and left before any service had been done. I will not be back.
10/31/2017
Dean R. VERIFIED CUSTOMER
very Professional
10/31/2017
Sarah S. VERIFIED CUSTOMER
Great customer service! Very professional!
10/31/2017
Richard W. VERIFIED CUSTOMER
Crissy was super nice and very eager to serve my needs. She helped provide me with information concerning the addition of cruise control on my Kia Forte. I hope that it is the beginning of a great relationship with **** Hannah Toyota.