Scott went above and beyond to resolve an issue I had with my recently purchased Tacoma. Job well done to satisfy his customer!!
10/4/2017
Amanda V. VERIFIED CUSTOMER
Very courteous and professional
10/4/2017
Tammi E. VERIFIED CUSTOMER
Scott is my favorite service advisor. He always listens and is extremely nice.
10/4/2017
Susan B. VERIFIED CUSTOMER
Almost two hours for an oil change with an appointment.
10/3/2017
MARIE M. VERIFIED CUSTOMER
Keeley provided excellent service. She is warm and knowledgeable. Quite an asset for you.
10/3/2017
Erin W. VERIFIED CUSTOMER
Very courteous
10/3/2017
Patrick M. VERIFIED CUSTOMER
Seems to be on the ball.Do need to have all emails sent to Thanks,Pat M.
10/2/2017
Christina F. VERIFIED CUSTOMER
Great service center!
10/2/2017
Julie S. VERIFIED CUSTOMER
I have always had great service from the Kelso **** Hannah staff.
10/2/2017
CHELSEA T. VERIFIED CUSTOMER
Thank you for all your help **** Hannah Kelso team!
10/2/2017
Nathan E. VERIFIED CUSTOMER
Got the work done faster than expected. Staff was very courteous.
10/1/2017
KRISTIN C. VERIFIED CUSTOMER
I got to the dealership right around 9:00am on Thursday. When I got there, I asked how long he thought it may take. He said approximately 1 hour and 45 minutes. I asked if I had an apt how long it would take and he said 1 hour and 15 to one and a half hours. I figured by the time I left and came back, what was an additional 15-30 minutes, so I chose to wait. At 11:09 or so, the guy who checked me in came to apologize and tell me he thought I got a ride somewhere (from them). I had been there for over 2 hours and they weren't even close to starting on my car for an oil change. I will not be back.
9/30/2017
Yeni W. VERIFIED CUSTOMER
Thank you! Crissy did an amazing job helping me get everything that my car needed done.
9/30/2017
Shawn V. VERIFIED CUSTOMER
Scott did a great job in the situation He was put in from previous experience I as the customer had. I will be returning to **** Hannah for service. Dobto his service and Toyota sticking by there product I still a Toyota customer. thank You Scott. Shawn V
9/29/2017
Janel G. VERIFIED CUSTOMER
Usually I get a list of recommendations for my car and this visit I didn't get list. I.e. What is recommended for the miles my car has.
9/29/2017
Patricia S. VERIFIED CUSTOMER
Tyler extended respect, courtesy, and great customer care of which your dealership would be proud of, especially so when this was my first visit to your dealership. Another thing to note was Tyler's comfortable demeanor; no high pressure phoniness, but a calm sincerity.
9/29/2017
Whittney A. VERIFIED CUSTOMER
Service was great.
9/29/2017
Allen B. VERIFIED CUSTOMER
Done quickly and professionally.
9/29/2017
Derek C. VERIFIED CUSTOMER
The wash was marginal.
9/29/2017
VANCE P. VERIFIED CUSTOMER
It was quick and easy and I had a great experience I appreciate it thank you