Brandon was extremely friendly and professional, he frequently gave me updates throughout my time at the dealership and fully explained all repairs needed. I would definitely recommend Brandon to anyone needing service at **** Hannah Toyota and will return only to him for all my repair needs in the future. A really great experience and service all made perfect by Brandon's excellent and honest customer service. Thank-you Brandon!!!
8/23/2017
Colleen S. VERIFIED CUSTOMER
Did a great job
8/22/2017
Ray C. VERIFIED CUSTOMER
I LOVE, LOVE, LOVE my new Tacoma! The entire crew at Dock Hannah Longview deserves a high five. Great job at every turn!
8/22/2017
Tiffanie T. VERIFIED CUSTOMER
Quick, great service! Thanks!
8/22/2017
ELIZABETH G. VERIFIED CUSTOMER
Brandon was great and very apologetic about the wait but they were crazy busy so it was fine.
8/20/2017
JAMES D. VERIFIED CUSTOMER
Always great
8/20/2017
Ryan G. VERIFIED CUSTOMER
You guys did great
8/20/2017
Erik G. VERIFIED CUSTOMER
Great experience.
8/20/2017
Hipolito S. VERIFIED CUSTOMER
Great communication, service and contact.
I knew what was going on the whole time!
Great job Tyler!
8/20/2017
Greg K. VERIFIED CUSTOMER
My car was not vacuumed or wiped down during its servicing.
Not a huge deal, it was always done in the past, and something I looked forward too.
Alicen
8/20/2017
Shannon C. VERIFIED CUSTOMER
Tyler has great customer service,in the past he was also the one who assured me. for some time he was gone, and I am glad he is back here. my opinion , he is an asset to **** Hannah Service team.was happy. thank you
8/20/2017
Tony C. VERIFIED CUSTOMER
Recommended things to be fixed that don't need fixed. Did a poor job of washing it. Got oil on the interior of the vehicle.
8/20/2017
CAROL D. VERIFIED CUSTOMER
Great dealership.Extremely busy,and yet works well under pressure.They all deserve massages.....Felt bad for them when they got SO busy.
8/19/2017
Ann E. VERIFIED CUSTOMER
Greeted by "who sent you over here. You are not on the schedule."
Replacing 3 lights-2 low beam and a small bulb for parking light cost $167.
I would think that if you charge $137 an hour and it's going to take over an hour to complete the task...the customer should be made aware of the labor charge prior to initiating the service.
I would have thought at that price my floor mats would have been vacuumed!
8/19/2017
Kurt G. VERIFIED CUSTOMER
Brandon made me feel valued and went beyond to offer me personal, high quality service. He is a quality person and is one reason I will come back to **** Hannah.
8/19/2017
Michael P. VERIFIED CUSTOMER
Keely did an outstanding job. Kept me posted every step of the way. Very satisfied with the work on the sequoia. Thanks again.
8/19/2017
Lois B. VERIFIED CUSTOMER
Good job of identifying some issues outside of routine maintenance and really appreciate the ride to and from
8/19/2017
Mae C. VERIFIED CUSTOMER
He did a excellent job and communicated very well with us thank you
8/19/2017
Deanna W. VERIFIED CUSTOMER
Yes I love Scott long he's my personal go to guy for service.
8/19/2017
Lavonne R. VERIFIED CUSTOMER
Scott is AMAZING to work with! He's informative and makes sure I understand everything that's going on