Good,clear communication before, during and after . Answered all my stupid questions and good sense of humor.
9/25/2019
Gloria G. VERIFIED CUSTOMER
I appreciate the speed and quality of the repair. I will definitely return again for repairs.
9/25/2019
Lyn C. VERIFIED CUSTOMER
Service advisor, Steve Gaylord, was very courteous and repair was done in a timely manner.
9/25/2019
Don A. VERIFIED CUSTOMER
Thank you
9/25/2019
John L. VERIFIED CUSTOMER
There was some confusion over predicted man hours required.
9/25/2019
Stephanie C. VERIFIED CUSTOMER
Crissy was friendly, yet professional. She let me know that it would be a couple hours to fix the airbag recall on my car. Thank you for your service. Keep up the awesome job. ????
9/24/2019
Steve M. VERIFIED CUSTOMER
No communication. I had to call to get any answers. What was supposed to be a routine service turned in to three days with our car. I had to call several times to get answers and with all the calls I never got to talk to a service tech. Only the girls that answer the phone. My car was supposed to be done by noon and I had to call and complain and was promised twice that someone get back to me. I waited an hour and a half each time with no call. I finally drove there and got my car right at closing. I was not a happy customer. They did however reduce the cost from the estimate.
9/24/2019
Peggy B. VERIFIED CUSTOMER
Friendly service! I just love the new headlights!
9/23/2019
Raphael M. VERIFIED CUSTOMER
I had requested to have the rattling sounds be checked, I had even called and spoke with matt and asked if he had a questions. When I picked up my car, no effort was made to communicate that he had not found the problem, yet it still exists. The lus after pick up my car, it will no pair with my phone to access my contacts. I have un-paired it and re-paired, no success.
9/22/2019
Janice S. VERIFIED CUSTOMER
Fast service
9/21/2019
Patricia R. VERIFIED CUSTOMER
It was so easy to make my appointment online at a time that was convenient for me. The work was done even faster than quoted.
9/21/2019
Israel R. VERIFIED CUSTOMER
Always done on time and great customer service from Crissy Loran. Thank You.
9/21/2019
SHAWN P. VERIFIED CUSTOMER
I was happy with my service
9/21/2019
Melissa L. VERIFIED CUSTOMER
Appreciated her patience to explain what was needed and the recall parts which were very confusing. She did a great job
9/21/2019
Stefan M. VERIFIED CUSTOMER
The **** Hannah Toyota service department was friendly, accommodating and efficient. 10/10 would recommend.
9/20/2019
Catrina B. VERIFIED CUSTOMER
She did her job very efficiently.
9/20/2019
Hayward R. VERIFIED CUSTOMER
Great experience.
9/19/2019
DWIGHT J. VERIFIED CUSTOMER
Friendly quick service.
Thank you,
Dwight
9/19/2019
Jamie L. VERIFIED CUSTOMER
Thank you very much for squeezing me in. I called earlier in the morning and was told I needed an appointment. I had an emergency and really needed in that morning and so when I arrived I was told no worries, we can take care of everything today.
Was very helpful since I do not live locally and it saved me a whole other appointment.
Thank you again!!!!
9/18/2019
L VERIFIED CUSTOMER
Appreciate Matt’s updates and frequent communication. No surprises is a good thing