Thank you so much for using your professional service to maintain my vehicle, haven't been able to drive because of hip surgery, but looking forward to driving soon and enjoy my well tuned vehicle Thanks for taking care of my vehicle.
9/2/2019
Porntsep L. VERIFIED CUSTOMER
You have good team. I am happy with warm welcome and smile. I feel very comfortable and happy. Thank you.
9/1/2019
Brian N. VERIFIED CUSTOMER
Quick, friendly service.
9/1/2019
David L. VERIFIED CUSTOMER
Clear communication was helpful
9/1/2019
Sarah S. VERIFIED CUSTOMER
Crissy was very personable and thorough. She did a great job!
8/31/2019
JUSTIN C. VERIFIED CUSTOMER
Crissy is awesome at her job.
8/31/2019
DEBORAH R. VERIFIED CUSTOMER
Oil change was fine, however they listed 5 things that may need to be done because the car has 57,430 miles on our Hilander. He read over the things that were suggested but didn’t explain what exactly needed to be done and why. We called twice about one of the items and nobody could tell us! The first time I called they said they would call back and nobody did! Called the next day and again they said they had to call back! Anyone that is answering the phone in the service department should be able to answer questions about what they had written on the service report. Then a guy finally called back and answered my question. I questioned the price of the cabin filter ($140.) and he said oh, that is a mistake! It’s only $40. This gives me absolutely no confidence in **** Hannah Toyoto in Kelso! I assure you if we had gotten the cabin filter done that day he would have charged the $140. Your advertising motto is **** Hannah is nice but I see nothing nice about cheating loyal customers. We got a second estimate in town and it was half the price you quoted!
8/30/2019
Stephan S. VERIFIED CUSTOMER
Renee was the best she was the reason we came back to the dealership she was on top of everything
8/30/2019
SHARON C. VERIFIED CUSTOMER
Very professional and efficient
8/30/2019
SUSAN P. VERIFIED CUSTOMER
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8/30/2019
David P. VERIFIED CUSTOMER
He was really nice and did a great job
8/30/2019
Jeffrey C. VERIFIED CUSTOMER
Very very happy with Hannah Kelso. Worth the drive. Liz was sure. Great experience. See you in 5k makes. ????????????????
8/30/2019
HAROLD G. VERIFIED CUSTOMER
Great experience with Crissy Loran she was very informative and helpful with the process
8/29/2019
Jason G. VERIFIED CUSTOMER
Chrissy is alway friendly and helpful...great job
8/29/2019
Christi O. VERIFIED CUSTOMER
She went above an beyond to help me! She is amazing! Thank you!
8/29/2019
Mike A. VERIFIED CUSTOMER
Well done. Will be back. Engaging, efficient, professional, informative, quick.
8/28/2019
Jessica S. VERIFIED CUSTOMER
Always goes above and beyond.
8/28/2019
Kerry O. VERIFIED CUSTOMER
We were on the road from Snohomish to Oregon and we really appreciate you getting us in on short notice.
8/27/2019
Jane L. VERIFIED CUSTOMER
Matt was very good and kept us up to date on everything they were doing to the car.
He gets a”10”from us.