Obviously your shop was extremely busy today. Do you not provide the coupon for a car wash any longer?
6/1/2019
RONALD H. VERIFIED CUSTOMER
Elizabeth was excellent
5/31/2019
WALLACE D. VERIFIED CUSTOMER
Renee was very professional and helpful.
5/31/2019
Don B. VERIFIED CUSTOMER
Renee did well in turning an unhappy customer into a happy one.
5/31/2019
Michael C. VERIFIED CUSTOMER
Very good service
5/30/2019
Tony G. VERIFIED CUSTOMER
Elizabeth is a pleasure to work with even when she gives me news I don't want to hear.
5/30/2019
SCOTT S. VERIFIED CUSTOMER
Did a fine job. Very professional and accomodating though it was a simple recall service. I like your dealership.
5/28/2019
Michael W. VERIFIED CUSTOMER
Ms. Davis over charged me.
5/27/2019
Heather D. VERIFIED CUSTOMER
My service today was excellent. Thank you for calling me Renee, it meant alot. Thank you
5/26/2019
JOEL L. VERIFIED CUSTOMER
Thank you Elizabeth and the Toyota service team for your hard work! Getting my vehicle serviced at **** Hannah Toyota was quick and easy.
5/26/2019
Sarah L. VERIFIED CUSTOMER
Thank you!
5/26/2019
Susan B. VERIFIED CUSTOMER
Elizabeth is the only reason I have given Toyota another chance! I had a really bad experience with Toyota's service center and I swore I would never trust again. Elizabeth make sure she explains everything in detail and listens to what I am saying and gets to the bottom of any issues I have with my vehicles. Elizabeth goes above and beyond and my family appreciates all she does.
5/26/2019
Heather D. VERIFIED CUSTOMER
Service was slow and felt like I was a bother
5/25/2019
Roseann H. VERIFIED CUSTOMER
Very thankful for getting me right in and being outright in all the things that were going on.
5/25/2019
Gene C. VERIFIED CUSTOMER
My truck was towed, Crissy was my assigned service rep. Talked to her on Wed. After that no response to text or returning phone calls. I called Friday about noon, no return call, then when I called at 2 PM I got another rep. She was great. I live in Scappoose, so we dropped everything to get to the shop before heavy traffic. I hope Crissy well, but needs to make sure someone covers for her while gone. Plus, I miss the hand wash promised by your sells staff when I purchased.
5/25/2019
Jamie W. VERIFIED CUSTOMER
I dropped my car off at 9 am, my neighbors seen my car parked at 10 am, received a text my car was done at 11 am. I was a shuttle, never got picked up. I called at noon, left message for Renee, she never called me back. My husband got off work and drove me there at 1:30, literally as I walked up, she said I was just texting you your car was done, RIGHT. When I asked why she didn't return my call,she said she didn't receive the message. She hardly made eye contact with me, her appearance was horrendous. I don't know if she has head lice or dandruff. Appearance should be in the top 3 to be employed at **** Hannah. I've been a customer there since 2016, never seen Renee before, I hope I never see her there again. And my neighbors said the exact same thing about her, she never called them to them know their car was finished.
5/24/2019
Jay W. VERIFIED CUSTOMER
Awaiting estimate to replace windshield. Thank you.
5/24/2019
Jay F. VERIFIED CUSTOMER
And thanks for the car wash coupon. It's appreciated.
Jay F
5/24/2019
BONNIE L. VERIFIED CUSTOMER
great service, great service advisor.
5/23/2019
Richard N. VERIFIED CUSTOMER
Your parts manager is marking up parts by 50%, I definitely won't be recommending your dealership to anyone.