I had the misfortune of dealing with the Vancouver call center originally. The prospective buyer of my vehicle had the same experience. Our combined opinion is, there was no intelligent life. I found the local number and was amazed at the difference. Keelley was so very helpful. The future buyer also communicated with her. His opinion was glowing.
Thank you
4/3/2019
Patricia R. VERIFIED CUSTOMER
Fine
4/3/2019
JACK R. VERIFIED CUSTOMER
Tyler was very helpful and competent. The work was excellent and the car drives great
4/3/2019
Patrick L. VERIFIED CUSTOMER
Thanks for the quick service!
4/3/2019
LYNN H. VERIFIED CUSTOMER
I appreciate the professionalism of the service department.
4/2/2019
RACHEL R. VERIFIED CUSTOMER
Are we sure that my oil was changed? My car still is saying it needs one and I don't have a new sticker in the windshield with a different mileage
4/2/2019
HERBERT J. VERIFIED CUSTOMER
The service I received from Tyler Gonzales was very professional and informative.
4/2/2019
Torri B. VERIFIED CUSTOMER
Thank you Liz, for all of your help and always being so prompt about assuring your customers are well taken care of!
3/31/2019
Patricia A. VERIFIED CUSTOMER
Thanks
3/31/2019
MARY M. VERIFIED CUSTOMER
She professional and highly responsive. My problem was resolved on the spot.
3/30/2019
Tammy R. VERIFIED CUSTOMER
Chrissy was easy to work with. Listened to our concerns and answered all questions. Thanks Chrissy
3/30/2019
DORIS B. VERIFIED CUSTOMER
It was nice of her to comp my bill because of the time I had to wait. Thank you.
3/30/2019
Jaimi G. VERIFIED CUSTOMER
Last week they messed up the filter on my wife’s car and the low oil pressure light came on. I just meet with the service manager and I am sending off a oil sample for analysis to see what damage was done.. now I had my daughter take her car in today for a oil change and she got home and it is leaking oil all over my new driveway..I called to see if the Toyota dealership could call the manager at home and give him my phone number to call me TONIGHT!!!! They said the don’t have his home number..are you kidding me!!!! This is the worst service of my life.. I just bought 4 Toyota and a Lexus in the last 3 years.. you are loosing me as a customer
3/29/2019
Mary M. VERIFIED CUSTOMER
She has a knack for clear, concise communication.
3/29/2019
KORTNEY G. VERIFIED CUSTOMER
Every time we take our car in the tires are never aired up to the pressure they need to be on to keep the light off even when we let them know they are diffrent from the front
3/28/2019
JULIUS D. VERIFIED CUSTOMER
My expectations regarding the detailing of the vehicle were exceeded. Thank you for your efforts. JULIUS D
3/27/2019
Kevin J. VERIFIED CUSTOMER
Fast and efficient thank you
3/27/2019
Christina P. VERIFIED CUSTOMER
They handled everything well.
3/27/2019
James S. VERIFIED CUSTOMER
Thanks Crissy. Best experience I’ve had at any dealership.
3/27/2019
RONALD C. VERIFIED CUSTOMER
Crissy was pleasant and professional, I would highly recommend her to anyone.