I do have one concern: an email regarding my service appointment went to my husband’s ex-wife’s email address. We have nothing to do with and it is a little concerning as to how you came about her email address based off our information.
12/27/2018
LISA S. VERIFIED CUSTOMER
I got a text as soon as I dropped off my car. It said to text back if I had questions. I did and got no response. I did have a missed call from **** Hannah but no message. I had texted that I was hoping they’d honor the Toyota care I had that had expired six weeks prior to this oil change. First I have been a loyal Toyota customer since 1989. I have bought 10 brand new Toyotas since that time. I did not know the care policy had expired since I was not notified. I am continually notified for every other thing from Toyota so it’s not like the don’t know how to get s hold of me. They could have said come in and get your oil changed before your policy expires. But they didn’t happen so I was charged $70 for this and I am **** pissed. I asked the girl who checked me in and she was like nope! I am beyond pissed
12/27/2018
Morgan S. VERIFIED CUSTOMER
Elizabeth was great!!
12/25/2018
James C. VERIFIED CUSTOMER
Crissy did a great job with my truck. Excellent service
12/24/2018
Robert M. VERIFIED CUSTOMER
Keeley was very personable and efficient with information about my vehicle. She made my visit very enjoyable
12/23/2018
LARRY A. VERIFIED CUSTOMER
Crissy was very helpful and understanding.She researched all the questions I had asked with good suggestions and answers.
12/23/2018
Joanna M. VERIFIED CUSTOMER
Keeley was helpful, personable and efficient. Great customer service.
12/23/2018
James P. VERIFIED CUSTOMER
A little confusion with what needed to be done but service was completed and new wipers put on the car.
12/22/2018
JUSTIN C. VERIFIED CUSTOMER
Very nice and did everything asked of her.
12/22/2018
Pamela F. VERIFIED CUSTOMER
Great service and Elisabeth is a great member of you team
12/21/2018
Jesse S. VERIFIED CUSTOMER
Very helpful
12/21/2018
SARAH W. VERIFIED CUSTOMER
The service was quick and everybody pleasant to work with.
12/21/2018
Cheri M. VERIFIED CUSTOMER
Rushed and have to read vehicle report to see what was done. Never spoke to Tyler.
12/21/2018
Raylene C. VERIFIED CUSTOMER
Thank You ELizabeth you were very courteous and kind.
12/20/2018
Justin H. VERIFIED CUSTOMER
The whole process was great! You have exceptional employees. Elizabeth was great, as well as Thomas Sattler. Will defienitly be back for all my service needs!
12/20/2018
Candace C. VERIFIED CUSTOMER
Parts were not available for my repair
12/20/2018
Scott F. VERIFIED CUSTOMER
Great job! Wasn’t too long either. Thanks for the coffee and popcorn!