The service staff and quality are second to none. Awesome service!
12/8/2018
Eugene S. VERIFIED CUSTOMER
Would be nice if you washed and vacuumed vehicle onsite versus going to car wash and doing it yourself.
12/8/2018
JAMES E. VERIFIED CUSTOMER
Really wanted a wash but too cold. ????
12/7/2018
SARAH M. VERIFIED CUSTOMER
Keeley was so professional and helpful. We could not have been more satisfied with her. She helped make a stressful situation manageable and went above and beyond. She is awesome!!
12/6/2018
Vicky E. VERIFIED CUSTOMER
I asked to have a light changed and it didn’t happen.,not satisfied. I also asked for rustproofing to be done on my recall and that didn’t happen either. Thanks for the oil change and nothing else that I asked for.
12/6/2018
Beth H. VERIFIED CUSTOMER
Every one there is always so friendly and helpful.
12/6/2018
RONALD C. VERIFIED CUSTOMER
Another great service, thanks!
12/6/2018
DAN S. VERIFIED CUSTOMER
Great as usual
12/6/2018
Beverly B. VERIFIED CUSTOMER
Excellent service.
12/6/2018
Tracy H. VERIFIED CUSTOMER
Love your texting reminders and Tyler was awesome at answering all my questions and getting everything done
12/6/2018
Alyssa S. VERIFIED CUSTOMER
They were very plesant and attentive to all my concerns.
12/5/2018
PENNY S. VERIFIED CUSTOMER
Thank you all for making my trip very comfortable as well as doing a great job on my Scion. You are the best!
12/5/2018
MARIE M. VERIFIED CUSTOMER
The service was quick and as requested. Tyler was courteous and answered all of my questions. I appreciate courtesy and competence which is Tyler to the nth degree.
12/5/2018
Martin F. VERIFIED CUSTOMER
Great job. Tank you!
12/4/2018
David C. VERIFIED CUSTOMER
She literally made an unbearable situation bearable! If it wasn't for her, i may well have walked out! She was amazing!
12/4/2018
Erick H. VERIFIED CUSTOMER
Always a good experience with my Toyota people
12/3/2018
Matthew A. VERIFIED CUSTOMER
Very friendly and courteous
12/3/2018
KIMBERLY N. VERIFIED CUSTOMER
Bummed that my car was not vacuumed or washed. Has been the previous visits
12/3/2018
JESSICA V. VERIFIED CUSTOMER
I was happy with the service from my service rep. Please ignore the "no" as my finger was too big for my tiny screen and it recorded an incorrect response. Crissy did a fine job with the information she had. The only concerns were that I came in for an oil change plus the tire sensor light flashing. The oil was changed but somehow she did not get the message from the person who checked me in that I really wanted my tire sensors checked. Now I have to come in again on a new appointment just to get them checked. I scheduled it for 4 as I have training until 3:30 but it was put in the computer as being 3 but I was told that I could be late. Seems odd to me. Plus I was told that if I could be in a little early that would be helpful.. My training goes until at least 3:30. I also did not get my free car wash certificate that I was told that I would be getting as DHT no longer does the car washes on the premises.
I appreciate that the service was quick and within the timeline but it's the little bits that get missed that can be concerns.
12/2/2018
KAY P. VERIFIED CUSTOMER
Visiting from Portland discovered screw in my tire. Service was excellent and they got me back on the road quickly