Elizabeth went above and beyond and communicated clearly and effectively. Great experience!
11/25/2018
ERIC H. VERIFIED CUSTOMER
Very vibrant young lady, did a very good job
11/25/2018
Tracy A. VERIFIED CUSTOMER
She was amazing, sweet, and very helpful. I just moved to the area but she was able to get all my information transferred over and made the move very easy.
11/25/2018
Wesley K. VERIFIED CUSTOMER
First time in with 2 vehicles, Elizabeth did well on the Highlander and Keeley is still working on the 4Runner, got us a rental until parts arrive Tuesday.
11/25/2018
Doug H. VERIFIED CUSTOMER
Very professional and very efficient.
11/23/2018
Donald P. VERIFIED CUSTOMER
Crissy is a true professional, great towork with.
11/22/2018
Garry L. VERIFIED CUSTOMER
Worst service from a Toyota dealer. Took over 1.5hrs for a routine oil change. Then the guy tried to charge me. Plus my vehicle day in the lot done for 20+ min before the guy came to get me. Horrible!
11/22/2018
ISRAEL R. VERIFIED CUSTOMER
Prompt Service. Thanks.
11/22/2018
MARK H. VERIFIED CUSTOMER
Chrissy was prompt, courteous, and professional. Good communication during and aftermy vehicle was being serviced. Thank you!
11/21/2018
Richard N. VERIFIED CUSTOMER
Very efficient & great service staff
11/21/2018
Victor M. VERIFIED CUSTOMER
This is the second time that I have to bring my car to the dealer for maintenance and the experience is really good....
Is beyond my expectancy.....
Crissy and her team really makes me feel part of the great TOYOTA FAMILY....
Thank you for all your help and hard work...
11/21/2018
Chelsey H. VERIFIED CUSTOMER
Excellent service as always!!!
11/20/2018
Mark W. VERIFIED CUSTOMER
My vehicle was finished for over 15 minutes but I wasn't notified because the associate went to lunch.
11/20/2018
MERLE K. VERIFIED CUSTOMER
First of all Crissy was prompt and polite. As a master heavy equipment mechanic for over 20 years I am very diappointed that it took your so called mechanics over 3 hours to inspect my wiring harness. Also I am baffled how 4 miles were driven bringing my car in and out of service bay.
11/19/2018
MARGARET R. VERIFIED CUSTOMER
This lady is super sweet. I saw her with all her customers and she treats them all with love. I super appreciate her and her customers service. She is fantastic. Thank u Elizabeth. And thank you to Wes’. I love **** Hannah Toyota.
11/18/2018
RUTH D. VERIFIED CUSTOMER
Iam very happy with my service on my car your service Department iOS the best everyone is so friendly and very helpful I will continue to have my car taken care of there I trust your service department thank you for taking care of my car
11/18/2018
MATTHEW B. VERIFIED CUSTOMER
I still have not heard back on a broken passenger side rear view mirror.
11/18/2018
JAMES H. VERIFIED CUSTOMER
Crissy, the tech and the van driver were exceptional.
Crissy conscientiously communicated , was really pleasant
And far exceeded the service I’ve received at this
DH location previously in terms of professionalism,
Follow through and concern to see my needs met and issues resolved
The tech was thorough and took Time explaining things. These are valuable people. Frankly, this DH hasn’t had the best community
Reputation. My experience previously confirmed
For me this was justified. I’m happy to say I’m seeing
Positive improvement. With quality people
Like Crissy, my tech and the shuttle driver
Maybe this location can re establish itself
One suggestion—- do what’s necessary
To retain people like these and stop the
Employee turnover and develop a real team
With service commitment and genuine
Desire to providing trustworthy and qualitative
Service
Jim Hill
11/17/2018
Marlene H. VERIFIED CUSTOMER
She explained things clearly and was efficient.
11/17/2018
KAREN G. VERIFIED CUSTOMER
I’ve always had wonderful service at **** Hannah’s.