Crissy was very helpful, knowledgable and professional.
11/11/2018
KELLY W. VERIFIED CUSTOMER
The service department was great! I appreciate how everyone at **** Hannah Toyota works together as a team to make sure costumers are completely satisfied with their experience. I am very grateful for the sales manager, Brandon Martinez, he went above and beyond to make sure Inwas provided a loaner car after my new highlander needed to be worked on. The staff at **** Hannah will be the reason why I would continue to do my vehicle services at their dealership and why I would purchase a vehicle again from them. Great sales and service departments!
11/10/2018
CHRISTINE M. VERIFIED CUSTOMER
I made an appointment. Yet they did get my car in for at least a half hour I could see if I didn’t have an appointment I would understand. Every was fairly nice also I think you should get a car wash again. When I take my car to Beaverton I always get a free car wash. I don’t know if I will use you to service my car again!
11/10/2018
MARK S. VERIFIED CUSTOMER
Thx Elizabeth for your help!
11/9/2018
MONICA L. VERIFIED CUSTOMER
I was very disappointed that my car did not get washed or vacuumed. Why do I have to ask for this to be done as part of the oil change? Your service continues to go downhill.
11/9/2018
KING MAN. VERIFIED CUSTOMER
Good service
11/9/2018
Linda R. VERIFIED CUSTOMER
Good job! Very satisfied!
11/8/2018
James G. VERIFIED CUSTOMER
Good quick service.
11/8/2018
Darren H. VERIFIED CUSTOMER
Wife says took 4 hhours when they said 2. They didnt vacume like they didnt used to. Call wife ****-****-xxxx
11/8/2018
LISA C. VERIFIED CUSTOMER
Elizabeth was incredible. Great personality and had my shuttle car ready as soon as I arrived. She is an asset to Toyota.
Thank you
11/8/2018
Anne-Marie N. VERIFIED CUSTOMER
Thank you! Especially to Samantha!
11/8/2018
Svetlana B. VERIFIED CUSTOMER
Samantha is cordial, polite and professional.
Great job!
11/8/2018
Jesse...Chrystal C. VERIFIED CUSTOMER
Everyone made the recall fix simple and easy for us, including shuttle service. Customer service hasn't become extinct after all!
11/7/2018
GAY S. VERIFIED CUSTOMER
See comments that I have all ready submitted. Thank you for always following up.
11/6/2018
ROBERT C. VERIFIED CUSTOMER
Very professional and done in a timely manner we are in an out in approximately 40 minutes which is very much appreciated
11/6/2018
Sherron S. VERIFIED CUSTOMER
You all at the kelso store have me soooo spoiled! Thank you so much, and Tyler is great!
11/6/2018
SAMANTHA Y. VERIFIED CUSTOMER
Crissy was awesome, she made it a great customer experience! Very friendly and helpful!
11/5/2018
Julie M. VERIFIED CUSTOMER
She was so professional and integral with me, I felt like we had a long time friendship but we were not. She is a perfect definition of customer satisfaction for the Service Team!
11/5/2018
John J. VERIFIED CUSTOMER
Samantha was wonderful, however no one was aware of my appointment and it took a very long time to register and then it took several hours for the tires to be put on the truck. I used the online order form (which asks for any further concerns as well as taking the credit card number) to make sure my airbag was replaced because I get a notice in the mail every day regarding the dangers of my airbag. I was told Samantha was unaware of the request. So my first and last experience with **** hannah Toyota has been negative. Fortunately Portland is close and the truck inventory is larger and prices are better so when I purchase a new rig I will be buying in Oregon and skipping the bad service in Washington regardless of the drive.