great job. You guys rock.good price very satisfied.
7/24/2018
Don B. VERIFIED CUSTOMER
Very positive experience!
7/24/2018
LONNIE D. VERIFIED CUSTOMER
Truck looks immaculate
7/24/2018
LONNIE D. VERIFIED CUSTOMER
Truck looks immaculate
7/23/2018
Shawna C. VERIFIED CUSTOMER
Very friendly. Remembered to call me by name, not every encounter has done that. Very satisfied with the service I received.
7/22/2018
Wayne P. VERIFIED CUSTOMER
He Was Very Friendly
7/22/2018
Anna H. VERIFIED CUSTOMER
This may not be anyone’s fault. But my low tire pressure warning light came on as I was driving home from the dealership after my car was supposed to have had a tire rotation. I was told that my tires would be checked for nails and stuff when I called to schedule the appointment. I really didn’t want to have to drive my car all the way back over to the dealership after I had just been there. This is the second time in 2 weeks the light has come on.
7/22/2018
LAURIE H. VERIFIED CUSTOMER
Crissy was so professional and personable when I brought my Lexus in for its first oil change. I’m so glad I can stay local for my vehicles maintenance needs. She and her team went up and above to make my visit outstanding.
7/22/2018
Angela C. VERIFIED CUSTOMER
Thanks for a great job
7/22/2018
Scott A. VERIFIED CUSTOMER
Fantastic job! Great customer service!
7/22/2018
Elvin S. VERIFIED CUSTOMER
Treated very well
7/21/2018
Steve F. VERIFIED CUSTOMER
Should have put a reminder on next service needed.
7/21/2018
Kevin R. VERIFIED CUSTOMER
I actually found Chrissy remarkably competent in numerous ways and very pleasant to work with you have a good one in her.
7/21/2018
CHRISTINE V. VERIFIED CUSTOMER
Very friendly, quick service. Worth the drive
7/20/2018
Shannon C. VERIFIED CUSTOMER
I always have a pleasant experience here. Tyler always gives good customer service and the service dept is always nice and does provide service in a timely manner
7/20/2018
William L. VERIFIED CUSTOMER
Great service and great employees
7/20/2018
Huyen H. VERIFIED CUSTOMER
She’s happy!
7/19/2018
Karey D. VERIFIED CUSTOMER
We ran into an issue with my car, and he took good care of the problem and me.
7/19/2018
Chelsea R. VERIFIED CUSTOMER
Gage was so extremely helpful and went above and beyond to make sure I had a great experience with my car service. I was very worried about my car and he made sure I knew everything going on every step of the way and even made sure I had a ride home and a ride back to the dealership while my car was out of commission. Everyone I dealt with was wonderful.
7/19/2018
Kimberly W. VERIFIED CUSTOMER
I do not have any details about the inspection, no brake percentages, no fluid levels, no updates on my filters, nothing.
My service writer left, and you were all locking up while I waited in the lobby no call, no text to say it was done, no duck in to the lobby to see if I was there. My car was washed and then parked in the sun without drying it so it is now covered in water spots. I have to have it detailed this weekend to fix it.
Had I not noticed it parked out in the parking lot and asked the last person left in service what was happening, I could have been stranded in Kelso with no way to get home.
And to top it off, there are conflicting notes on the one page receipt I did get, so now I have to go somewhere else and get another oil change because you may have put conventional oil in a car that has NEVER had anything but synthetic oil in it.
Me and my beloved RAV4 will never ever come back to **** Hanna Toyota. I will make the drive to Toyota of Portland, just so I can be sure my car is properly cared for.
I can’t think of a worse experience. I was forgotten in your lobby, forgotten. How is that believe in nice treatment. I can’t imagine anything that could make this better. I am just beyond disappointed.