Horrible customer service. WRONG oil. First time there. Tyler was horrible!!
6/30/2018
Gloria P. VERIFIED CUSTOMER
Awesome job today, thank you
6/30/2018
JESSICA V. VERIFIED CUSTOMER
Tyler was extremely helpful and listened well.
6/30/2018
Ferralyn C. VERIFIED CUSTOMER
Your service department was very helpful and polite. They notified me as soon as my vehicle was ready. Thanks.
6/30/2018
Joel L. VERIFIED CUSTOMER
Vehicle was in and out within a timely manner with ease. Great job by service advisor Gage and the service team!
6/29/2018
George S. VERIFIED CUSTOMER
My son and law got a truck from y'all used at the same time I got my new one I became very angry with the lie y'all told me and then trying to shame me for holding you to the words you spoke , you told him when getting the used truck he got that had a bad bent and and paint missing on the hood that y'all would repair that if he bought the truck you gave him a loaner wedseday night kept his truck over night to repair put a little paint on the dent and returned it today , I THINK THE LYING TO PEOPLE TO MAKE A SELL HAS GONE FAR ENOUGH I TOLD YOU I SAW THE PART IN THE CONTRACT SAYING WE WOULD SPEAK TO NO ONE ABOUT THE SALES TALK , BUT I AM CONSIDERING G TAKING THIS TO A LAWYER THE LIE YOU TOLD ME AND NOW HIM , AND LET HIM START A SUIT FOR THE MULTITUDE OF PEOPLE TO STEP UP AND SPEAK OF THE LIE THEY WERE TOLD , DO YOU WANT TO WORKS SOMETJING OUT TO SETTLE THIS BETWEEN US OR DOSE THIS NEED TO GO TO A LAWYER
6/29/2018
Stephan J. VERIFIED CUSTOMER
Did a great job..."I'LL BE BACK"
6/29/2018
KAREN H. VERIFIED CUSTOMER
Great service
6/29/2018
Amy H. VERIFIED CUSTOMER
Gage was very respectful and knowledgeable. Kiri is amazing, awesome and very personable. They are both an asset to your team. They have qualities that have been lacking at **** Hannah in recent yrs.
6/29/2018
Julie W. VERIFIED CUSTOMER
Gage is an amazing individual and a stellar representative of your organization. He provides exemplary customers met service, he carries himself with confidence and assurance, and he promotes a “git r done” we’ll find a solution attitude. He is a delight to associate and work with. I am pleas d to be treated with kindness, honor, and respect both times I have encountered and dealt with him. You are fortunate to have him part of your team!! I look forward to dealing with him again, hopefully for nothing more than routine service!
Thank you Gage!
6/29/2018
Barry L. VERIFIED CUSTOMER
Very good service
6/29/2018
Lloyd S. VERIFIED CUSTOMER
Scheduling services is difficult because the person answering the phone doesn't seem to know what she is doing And leaves you hanging on hold for many minutes without a response.
6/28/2018
Chris R. VERIFIED CUSTOMER
Information was texted to the wrong phone even though the phone number had been verified when the vehicle was dropped off. The service advisor did not make any attempt to follow up on her text so services were not completed that would have been approved. No attempt was made to let us know that the vehicle was ready to be picked up. When we did pick up the vehicle only one failed item was mentioned (in the report there are 4). The report was not available and she was in such a hurry to get me out the door she made me like I was wasting her time so I didnt bother to ask for a printout even though I told her that I did not receive the text. I will be taking the echo elsewhere to complete the failed service items.
6/28/2018
Maureen H. VERIFIED CUSTOMER
Crissy was mindful of my unexpected time crisis and made it work out perfect. Kudos to her.
6/28/2018
Melvin O. VERIFIED CUSTOMER
Quick, complete and friendly.
6/27/2018
Marcella D. VERIFIED CUSTOMER
Thank you!!!
6/27/2018
Susan D. VERIFIED CUSTOMER
Tyler did great. And the gentleman at the parts counter did great also. He solved the problem I had with getting the cover on my camera on my windshield. I got a windshield replaced and it took 2 months to get the cover for my camera. It was quite a fiasco. The parts guy did great.
6/27/2018
Pamela C. VERIFIED CUSTOMER
Great Service
6/27/2018
Mae C. VERIFIED CUSTOMER
Very professional and friendly
6/27/2018
Ann D. VERIFIED CUSTOMER
I’m sorry but I don’t know Tony Gonzales. I worked with Vance Pinson.