They didn’t have my appt scheduled at 10am today that I made last Thursday.
Then they said they would get me in it would takes hour and half. I got my car back at 2pm. Then when I picked it up the person that helped me had me cash out with another person that was fine. But they didn’t walk me to my car to go over the work that was done to it. Window seal needed replaced on back window of brand new car. And I purchased a bug guard.
5/15/2018
Bruce P. VERIFIED CUSTOMER
Always a great experience working with your service staff. Thank you!
5/15/2018
James P. VERIFIED CUSTOMER
Chrissy was very curteous and took the time needed to answer any questions I had.
5/15/2018
David N. VERIFIED CUSTOMER
Got it done faster than expected and Caleb came and found me out in the parking lot. Thanks
5/15/2018
Eric D. VERIFIED CUSTOMER
I look forward to speaking with the representative.
5/13/2018
Pamela W. VERIFIED CUSTOMER
Tyler was a Blessing to do Business with.. He was Very Polite & Knowledgeable .
Thank You,
pam wilfong
5/12/2018
Dennis M. VERIFIED CUSTOMER
It is hard to express my frustration in this space. Lack of clarity as to service costs, issues pointed out with poor explanation of how they might have occurred were the main issues.
5/11/2018
Troy M. VERIFIED CUSTOMER
Tyler is alway great. Gets the job done fast and is always smiling. Nice to come in for service with help like that. He would be a 11 on a ten scale.????
5/11/2018
Karen A. VERIFIED CUSTOMER
Caleb was polite and informative! Looking forward to working with him again!
5/11/2018
Laurie Y. VERIFIED CUSTOMER
we appreciate the professionalism Caleb approaches his job withThanks Caleb And very especial Thank you very very much for doing such a nice job washing,drying and vaccuming my Truck!!!Super awesome job!!
5/11/2018
Isaac A. VERIFIED CUSTOMER
Everything was explained to me in a very professional manner and Caleb was helpful through the whole process. Service time was just as he said it would be, and I appreciate his friendliness.
5/11/2018
Rudolph K. VERIFIED CUSTOMER
my car sat all day waiting for an oil change since i had to wait your technician did not charge me for an oil change thanks **** hannah
5/10/2018
Dorothy C. VERIFIED CUSTOMER
will need to put the couple of wheel accessories on next time
5/10/2018
DEBORAH S. VERIFIED CUSTOMER
Chrissy was very friendly and helpful.
Your telephone system is terrible. Every time I called it would not advance past press 1, 2, or 3 no matter if I used my landline or cell. It took 5 tries to get tries to get through.
5/10/2018
Harold S. VERIFIED CUSTOMER
Courtesy was great and was able to converse on the subject of what the Rava needed
5/9/2018
Susan P. VERIFIED CUSTOMER
We had to get a new tire due to a puncture in the side wall and thought we were getting a matching tire since we just got these tires from Toyota less than 1 year ago. It is not the same make of tire nor is it the same tread. I will be discussing this with Toyota. In regards to Chrissy- she did an amazing job of keeping me informed of the issues and repairs that were needed. I appreciate all of her hard work.
5/9/2018
Margaret D. VERIFIED CUSTOMER
I so appreciate the fast and friendly service I get at **** Hannah Toyota.
5/9/2018
Raymond C. VERIFIED CUSTOMER
My experience with your service was completely horrible and we will never be back nor recommend **** Hannah Toyota to anyone!
5/8/2018
Brian R. VERIFIED CUSTOMER
My wife was very short on time so we made an appointment. She arrived 10 minutes early for a 9:40 appointment. She didn’t leave until noon! Over 2 hours for an oil change is pretty crazy. I’m sure that everyone in the service department was, as always, very friendly.