When I dropped my mom's car off for service ,I was excited for her to see how great you all were.when I paid the bill signed the papers, walked out to get the car, I immediately walked straight back in. I told the gentleman that we had a problem, she. I dropped her Lincoln town car off it didn't have any damage tok the drivers side, now it has a plastic/rubber rub mark with so.e paint missing in just a few spots, he said it looks old ?? And it looks like maybe shrubbery did the damage, it was a scratch/rub made from rubber/plastic from a ??door guard or something like that bumper not sure but not shrubbery and not old. As we went to Iliany casino and had it valiayed, Thankfully it was beside the station because my mom's car has the handicap ramps for her wheel chair and the video shows that there was no damage 34 hours prior to me dropping it off at your business for the oil change. You all have always been fair with me, until today when I felt like you patted me on the head and explained that it was an old rub mark and not made from another rig but shrubs. Thank heavens for video surveillance. Please contact me , this is my elderly mom's car and she doesn't drive hasn't for 6 plus years and I can't fix it myself I just don't have the ability to get it done. Thanks so much , sincerely Crystal S
4/5/2018
KAREN A. VERIFIED CUSTOMER
Keeley was awesome-helped in any way she could. Fast and efficient.
4/4/2018
LISA B. VERIFIED CUSTOMER
Everything has always been great, never any problems.
4/4/2018
Connie J. VERIFIED CUSTOMER
Great sevice
4/3/2018
Stephen S. VERIFIED CUSTOMER
Fast and a good job. I'll be back.
4/3/2018
James M. VERIFIED CUSTOMER
As always Keeley was a great service member on my visit. She kept me up to date and informed me of the issues found with my vehicle. Promote immediately!
4/3/2018
Teresa E. VERIFIED CUSTOMER
Tyler was courteous from start to finish. Work done before the estimated time of completion.
Thank you Toyota Service Team
4/2/2018
Sarah H. VERIFIED CUSTOMER
Service took way too long! I had other plans I was late for so I didn’t have time to even wait for a car wash as I needed to leave. Service dept was gracious and courteous though and covered my oil change for the trouble and said I could come back anytime for a wash so I can appreciate their service. The tip of the iceberg was having to wait all that time and listening to an employees crying baby. I’m a mom so I get it, if your baby needed to be with you but don’t disturb customers and other staff...take the baby out until you can get her to sleep or calmed down.
4/1/2018
Robin L. VERIFIED CUSTOMER
Glad the service dept is open on Saturdays, and the service crew are always efficient, friendly and easy to work with.
4/1/2018
Ronnie H. VERIFIED CUSTOMER
Service was great. I have paid for 11 oil changes and never been charged more than 50 to 60 dollars, today I paid almost 70 dollars. Doesn’t seem right.
4/1/2018
Albert F. VERIFIED CUSTOMER
Brandon was friendly and professional, he even washed my car himself when we ran into a time crunch!
4/1/2018
CHERIE R. VERIFIED CUSTOMER
Stopped in for a car wash, on the first sunny day after much snow and rain. Car looks great, all the road grime gone, and I didn't have to wait too long. THANKS!!!
3/31/2018
Shirlee M. VERIFIED CUSTOMER
Tyler was great but over an hour and 20 minutes for a scheduled appointment for an oil change is excessive. I was late for an appt that I didn’t think would have been a problem. And they fifty even have time yo vacuum or wash the car
3/31/2018
Ramona D. VERIFIED CUSTOMER
Fast service and great customer service
3/31/2018
Ray T. VERIFIED CUSTOMER
Great attitude, very polite and courteous. Vehicle was delivered way before I expected.
3/31/2018
Laurie V. VERIFIED CUSTOMER
Awesome as always!
3/31/2018
Steven B. VERIFIED CUSTOMER
Thanks Chrissy! Nice job on my recent service visit for my Tacoma.
3/30/2018
Joe D. VERIFIED CUSTOMER
Chrissy topk excellent and purposeful care of me. Thanks for the smile.