The service went great-- was actually done on time!!
1/5/2018
Scott B. VERIFIED CUSTOMER
Very friendly and professional customer service.
1/5/2018
JAMES G. VERIFIED CUSTOMER
It is the small things all the time that makes the biggest impressions. I keep a very busy schedule as most do. I look forward to visiting your service center and having some quiet time early in the morning when I get my oil changed every few months. My car is usually dirty when I bring it in as I maybe get the chance to wash and vacuum it only once or twice between visits to you for the oil change. So I was disappointed when I was in for my last oil change and after paying and going to get in my car I noticed that it was not washed or vacuumed. I was given wash coupon as I was getting into my car. It is not the end of the world but it is a service that I enjoy because it saves me the time of having to make another stop and also having to do the vacuuming myself since they don't do that at the car wash. Thanks for the great service and I will see you next time.
1/5/2018
Chundeug C. VERIFIED CUSTOMER
Very friendly
1/5/2018
DAN F. VERIFIED CUSTOMER
She was a delight. Tried to figure out what to do about my fob problem. Instead of just charging me or guessing she asked several people. She is the reason I would come back. Exceptional service.
1/4/2018
KAREY S. VERIFIED CUSTOMER
They always do a wonderful job and I always feel welcome!
1/4/2018
DAVE M. VERIFIED CUSTOMER
Mr. Wong was attentive and courteous to both the needs of myself and also my Hyundai!
1/4/2018
Eunhyuk P. VERIFIED CUSTOMER
Very kind
1/4/2018
COLE A. VERIFIED CUSTOMER
Noah for CEO. The man is top notch.
1/4/2018
ZAID H. VERIFIED CUSTOMER
Everyone works there very friendly
1/4/2018
Owen D. VERIFIED CUSTOMER
Was very helpful and more than willing to help with the issues that were present. Very satisfied
1/4/2018
Naseem A. VERIFIED CUSTOMER
Good caring
1/4/2018
JOYCE S. VERIFIED CUSTOMER
Dayton Wong was professional, offered clear explanations, was responsive, and kept me regularly updated. I was especially pleased that he and the service technician did not push additional services that weren’t needed (changing brake pads, etc.). The technician diagnosed the engine problem quickly, made the necessary repairs, and tested the vehicle before releasing it. The overview of the “health” of the car at the end of the service is reassuring and helpful for planning future maintenance.
1/4/2018
DEVIN M. VERIFIED CUSTOMER
As a former service manager and a 5 star rep for Chrysler, dodge and Jeep. I was pleased to see such an eager and well prioritised service advisor. I spent may Year's training many individuals to work in the drive and prosper. Mr. Wong showed exemplary work keeping in touch with me and making me feel as if I was his only customer. In today standards that's a very hard task to do with service advisors. Although I do a lot of my own work he explained the service in detail and made value service point on all my serves and was very eager to provide that upsale customer service. Please note that Mr. Wong was very task oriented and mindful of my schedule. Please be assured that your dealership will see my business again. Thank you for again Mr. Wong.
1/4/2018
John L. VERIFIED CUSTOMER
Good Work, Good Communication
1/4/2018
Mike H. VERIFIED CUSTOMER
Everything fine.
1/4/2018
Robin M. VERIFIED CUSTOMER
Professional service. Thank youz
1/4/2018
CATHERINE R. VERIFIED CUSTOMER
I'm completely satisfied with Carl's service. Thank you.
1/3/2018
BETHANY B. VERIFIED CUSTOMER
I was given the wrong mileage sticker in my window but other than that it was great.
1/3/2018
Sharron F. VERIFIED CUSTOMER
Very quick response when arrived, very fast getting my needs met and very nice person to work with! Nice customer service!