Lyft ride and pick up was so very nice for you to provide. Jessica was quick and I felt she knew her job very well. Nice and fairly painless trip to get maintenance.
9/4/2019
Susan K. VERIFIED CUSTOMER
My running light is not working. I paid for a replacement .
9/4/2019
Oskie Y. VERIFIED CUSTOMER
As I drove away I saw an icon lit up and I didn’t
Know what it was, so I went back to get it fixed.
Strange the mechanics or whoever drove my car
Back to service desk didn’t see it and correct it before I thought I was done.
I appreciate the work though- thank you.
9/4/2019
OSKIE Y. VERIFIED CUSTOMER
I was driving away because I was finished. There was a little lit up icon
On my dash board that looked like a little bomb-
So I drove right back into **** Hannah and asked about it-
Was the right front blinker The man bumped the light and it apparently went back on- I guess the mechanics and person giving me my car didn’t
See it. Would have been nice to get it all seen and done at once. Thank you
9/3/2019
Conor M. VERIFIED CUSTOMER
Miguel was actually great. A+ customer service and friendly.
When I got my car back after driving it for a couple of minutes there was some smoke and a burning smell. I pulled over and popped the hood and there was a lot of spilled oil, enough to see a pool on the valve cover area and a pool down under by the underbody shield. I know it will just burn off and I’m not too worried about it, but I felt like telling you guys.
9/1/2019
DAVID H. VERIFIED CUSTOMER
Miguel was great - polite, professional and answered all my questions! And he even gave me free wiper blades! Thank you for your excellent customer service.
9/1/2019
Marietta W. VERIFIED CUSTOMER
Excellent customer service
9/1/2019
Lisa D. VERIFIED CUSTOMER
Panchajany was so friendly and helpful and knowledgeable!! I arrived right before closing and she accommodated my urgent needs. I had excellent service and my satisfaction is mainly due to Panchajany!! And your service department too!
9/1/2019
Abdirizaq A. VERIFIED CUSTOMER
I really like the service that you guys provided to me . That was an excellent. I liked how you guys send me home with lyft while getting my oil change I will definitely come back again .
9/1/2019
Barbara J. VERIFIED CUSTOMER
She was awesome
9/1/2019
Christian W. VERIFIED CUSTOMER
Everyone was really friendly and it was easy in and out
9/1/2019
Andy Z. VERIFIED CUSTOMER
Miguel went above and beyond to help me get a great service around my VW warranty. Truly appreciate it. Second time in the service area and I’m going to keep coming back.
8/31/2019
Robert R. VERIFIED CUSTOMER
Definitely not satisfied, I talked to the tech while he was working on my car and I told him that the ECU is not communicating with the dash cluster he goes and waste 2 hours on it saying that I need a new cluster when the Clusters not the problem it was the ECU is not communicating with the immobilizer because it was disabled all she had to do was go back into the settings and enable the ECU to read the cluster and then everything would work but he didn't listen to me and then I still get charged $137 yeah that's not right
8/31/2019
Mary D. VERIFIED CUSTOMER
Very helpful and efficient
8/31/2019
Andrea Y. VERIFIED CUSTOMER
Hannah was awesome as usual! Friendly, knowledgeable, and professional. Great customer service and very personable :) Very happy with the improvements made in the service department within the past year, increases my confidence with trusting my vehicle’s needs with them!
8/31/2019
SANDRA C. VERIFIED CUSTOMER
U guys didn't do anything except reset the check engine light and drove it 3 mules to c if it came back on
8/30/2019
Owen L. VERIFIED CUSTOMER
Took four days too long. I had to catch the exit update and wait another half an hour. **** service. I had to call daily to see what happened. Won’t go back
8/30/2019
Ronald S. VERIFIED CUSTOMER
I bought the car from **** hannah in vanc.the people were good but the whole expairence took to long,the air conditioner does not work will you fix it soon?
8/29/2019
Martin L. VERIFIED CUSTOMER
Jessica and the technician working with her did a great job.