Excellent customer service and deeply appreciated how Mariah kept me informed of every detail
8/17/2019
Alan K. VERIFIED CUSTOMER
Very efficient professional service.
8/16/2019
Helena L. VERIFIED CUSTOMER
Everyone was nice and friendly and the work was done very fast we did not have to wait for very long ...
8/16/2019
LORI S. VERIFIED CUSTOMER
Jessica was fantastic in every way! I trust her knowledge and advocacy.
8/16/2019
Diane P. VERIFIED CUSTOMER
Great experience
8/16/2019
Robert Gerard. VERIFIED CUSTOMER
Hannah hannah hannah is the best!
8/16/2019
DAIMEN W. VERIFIED CUSTOMER
Everything was great!
8/16/2019
Charles P. VERIFIED CUSTOMER
He made an assessment and was direct in explanation of the task at hand.
His communication was courteous and work was complete as promised.
8/16/2019
Gary J. VERIFIED CUSTOMER
Excellent service and great people, as always. Thanks Hannah!!
8/15/2019
THOMAS R. VERIFIED CUSTOMER
Wire harness not installed.
8/15/2019
Sean C. VERIFIED CUSTOMER
Hannah is awesome! I bought my car there and I haven’t encounter anyone like Hannah she is always very helpful and nice.
8/15/2019
Katya T. VERIFIED CUSTOMER
Everyone was super sweet and went above and beyonwp
8/13/2019
Jana T. VERIFIED CUSTOMER
In and out quickly and completely satisfied with service. 4th car from that dealership and mainly because of the service I have received for the past 20 years.
8/11/2019
Veronica D. VERIFIED CUSTOMER
Excellent service I will return for my next service. Kindness from beginning to end thank you!
8/11/2019
Jim C. VERIFIED CUSTOMER
Never met Miguel. Was there for an oil change, dropped off with one lady and picked up from another. Everything was fine
8/11/2019
PAUL F. VERIFIED CUSTOMER
Thx for doing the best you can with the intermittent problem on my car. Hannah was awesome!
8/10/2019
DAVID B. VERIFIED CUSTOMER
Mariah is awesome.
8/9/2019
David D. VERIFIED CUSTOMER
Very professional and personable. I hope I get him next time! Five stars!
8/9/2019
Sean B. VERIFIED CUSTOMER
I had an issue arise after purchasing my used car at Portland VW. You went above an beyond in working with me in a way that was more than fair. I greatly appreciate it and will recommend you to anyone who asks!
8/8/2019
MIKE S. VERIFIED CUSTOMER
Pretty asinine that in order to determine whether there is an OUTSIDE influence for the purposes of warranty coverage the tech needs several customer-paid hours to look INSIDE the sunroof.
The implication there, obviously, is that there will not be coverage for the issue. As a result I declined to pay for this, since there is no assurance I won’t be stuck with an impossibly expensive repair once the tech takes my car half apart. I won’t be back to **** Hannah for service, and this is likely the last time I’ll pay up for a VW vehicle with a warranty, since it’s useless apparently! Thanks for taking care of the recall at least, as far as I know so far this work was done competently.
Hire some folks who care about these cars- my sunroof issue is extremely well documented in the enthusiast community, but somehow NONE of your advisors have heard of it.