After a warranty claim was mistakenly denied I appealed to the dealer to review the stated warranty in the owners manual and they complied with a new water pump installed. After the initial mistake everything fell into place and I am satisfied with the transaction.
8/7/2019
Raymond S. VERIFIED CUSTOMER
Overpriced, waste of time, service.
8/7/2019
Daniel N. VERIFIED CUSTOMER
Jessica was wonderful as usual! Very helpful and conscious of my time. Appreciate the wonderful service! Keep it up!
8/7/2019
RAFAEL O. VERIFIED CUSTOMER
Hannah was great!
8/6/2019
Patricia S. VERIFIED CUSTOMER
Very happy!
8/6/2019
CLAUDIA C. VERIFIED CUSTOMER
Aaron went above and beyond to help us, the entire team was cordial & helpful
8/5/2019
Kevin S. VERIFIED CUSTOMER
Fantastic job. Friendly informative and efficient.
8/5/2019
Travis T. VERIFIED CUSTOMER
I asked for fuel filter and oil changed, I asked twice if the 89 dollar charge included the fuel filter and was advised that it was included...when my car was ready I asked again if he did the fuel filter and was told no...I'm still upset about it and left
8/4/2019
Michael B. VERIFIED CUSTOMER
The sales team was great. Michael went above and beyond to ensure i was satisfied!!
8/4/2019
Ruben G. VERIFIED CUSTOMER
He was very informative with my questions and obtained an immediate answer.
8/4/2019
Robert L. VERIFIED CUSTOMER
Hannah was very pleasant and thorough
8/3/2019
Chris L. VERIFIED CUSTOMER
Thanks so much for all your help. It is always more expensive than I plan on it being but y’all do such a good job and are so easy to communicate with that it’s worth it to me. Thanks hannah for being available to explain things and I really like all of y’all new systems. Loved the messaging feature.
Thank you
8/3/2019
Connie T. VERIFIED CUSTOMER
Even though it wasn’t scheduled
Panchajany got my oil changed
& tires done for me!!
Job well done!
8/3/2019
CODY L. VERIFIED CUSTOMER
Hannah was fantastic to work with. Very happy with the outcome. Will return for service again.
8/3/2019
Brian P. VERIFIED CUSTOMER
Great Job
8/3/2019
Joy A. VERIFIED CUSTOMER
Mariah was awesome. Explained everything in terms I could understand and was very friendly.
8/2/2019
LINDA D. VERIFIED CUSTOMER
He kept me informed of the status, very pleasant and professional. Since my vehicle wasn't ready as planned, he made arrangements for me to get home. He contacted me to let me know my vehicle was ready for pickup. Paperwork was ready for me. Thank you.
8/2/2019
James G. VERIFIED CUSTOMER
Jessica was unbelievably nice and very helpful. Cannot stress how great she was. Everyone at the dealership was very personable. I appreciated that the dealership was on top of recalls for the car and budgeted in time to fix it so I wouldn’t have to make an additional trip. If I had any constructive criticism it would be that I’d like to know if another service is being planned to be performed on the car as I was a little surprised for an oil change to take two hours. However it made perfect sense once I found out about the recall on the trunk spring. Fantastic customer service all around, will only be coming to this dealership from now on to service my car. Thanks!!
8/1/2019
Yoko O. VERIFIED CUSTOMER
I was very lucky getting work done without long wait. Jessica was professional and quick to get service completed. better than last time I was there. thank you.