Dont contact me. I had to call to call to confirm that my part was ordered. When I called the first time, I was told that Mariah would call me back. She didn't. I was not contacted in the two weeks between my initial visit and when I called to make the appointment and confirmation that the part came in. The morning of my appointment, I asked if it's customary for a customer to call to inquire if the part has arrived and was told no. No follow up explanation or apology was given. I am very sad that this seems to be a Hyundai dealership problem as I was given the same treatment at Ron Tonkin Hyundai. You can be sure that my next car will not be a Hyundai, and I will do everything in my power to avoid your dealership.
4/13/2019
Stephan T. VERIFIED CUSTOMER
I was very happy to get in when car was running rough right away .
Thank you Mariah for making sure all was taken care of so quickly. I think your a great customer service rep. For **** Hanna
Thank you
Stephan
4/13/2019
Joe S. VERIFIED CUSTOMER
Mariah was amazing, extremely understanding and kind. Give her a raise
4/13/2019
Tenzin N. VERIFIED CUSTOMER
Excellent service. Thank You.
4/12/2019
Tommy L. VERIFIED CUSTOMER
Excellent.
4/12/2019
Daniel O. VERIFIED CUSTOMER
Hannah was amazing in dealing with me as I was a very difficult customer. She maintained a professional demeanor and handled my situation at every step. I will be back (whether they like it or not) ;)
4/12/2019
Ryan A. VERIFIED CUSTOMER
It took over a week (which I understand was due to shipping time) but no delay discount or free/reduced rental vehicle was offered. Maybe a part inventory check could have saved everyone significant time? Anyway, the actual employees were polite, informative, and helpful. They were the best part of the experience. Especially, Hannah.
4/11/2019
SCOTT N. VERIFIED CUSTOMER
Jessica was very helpful and informative of everything that was being done with both our vehicles. Her help was much appreciated.
4/11/2019
Sara G. VERIFIED CUSTOMER
Chris checked the car in. It was ready in two hours as they said it would take that long. I was prepared for the wait with a good book!
Thank you!
4/10/2019
BARBARA A. VERIFIED CUSTOMER
The job was done quickly and efficiently, and the staff I dealt with were very helpful.
4/9/2019
Jessica S. VERIFIED CUSTOMER
Waiting on a part to arrive, but so far been treated well.
4/8/2019
JERI A. VERIFIED CUSTOMER
Very nice. Service was quick and efficient.. Thank you.
4/7/2019
Betty W. VERIFIED CUSTOMER
Thank you!
4/7/2019
Daniel H. VERIFIED CUSTOMER
Everyone was great from the cute greeter to Miguel to the Manager that helped with a payment question. Thank you DH!
4/6/2019
DIANE P. VERIFIED CUSTOMER
As always, pleasant-professional and finished in a timely manner. The only disappointment was I didnt get my car didnt get its usual interior vacuum and exterior wash!
4/6/2019
Molly B. VERIFIED CUSTOMER
Mariah was very sweet and made sure that I could come get my car when I was late to come pick it up after they closed. She is awesome!
4/5/2019
Gary W. VERIFIED CUSTOMER
Great to deal with!
4/5/2019
Charis P. VERIFIED CUSTOMER
Thank you!
4/4/2019
Taliala S. VERIFIED CUSTOMER
Thank you for the great service.
4/3/2019
Tim R. VERIFIED CUSTOMER
The service department has looked disorganized. There were 8 workers standing around and nobody could help when I brought my car. When I was picking up my car they couldn’t find the keys, etc. But people were nice.